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We transform experiences for the better

Founded in 2004, in Europe

Operating across 5 continents

Delivering in 35+ languages

Supporting global enterprises and fast-growing brands

AI-native experts in CX, Content Moderation, DAL, Gig & EOR

Conectys exists to prove that scale, technology, and humanity make the ideal team.

We build and evolve high-performing customer experience, trust & safety, data, and workforce solutions powered by AI, elevated by people, and grounded in one simple rule: Be Good.

That means no shortcuts or sacrificing ethics for efficiency. Just smart technology, empowered humans, and sustainable outcomes everyone can stand behind.

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We Are Bold

We challenge norms, test limits, and build what’s next – not what’s expected. We question, test, explore, and improve. Curiosity beats comfort every time.

We Win Together

We win as one global team, with collaboration, trust and mutual respect. When we win, we share the credit. When we fall short, we own it together.

We Are Excellent

We set the bar high and exceed expectations. Great service isn’t luck; it’s anticipation, initiative, discipline and care.

We Are Empowered

We want you to shine so we value skill and performance over traditional structure.

We Are Authentic

This is the place to be authentic. No discrimination. No pretense.

Be Good

If it harms trust, people, or truth – it’s a no. This is the core of everything we do.

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It began in Bucharest

Founded in 2004 by entrepreneur Arnold Cobbaert, Conectys began as a boutique multilingual BPO, focused on customer service and technical support before expanding globally to 10+ locations. In time, we became a leader in agile, high-quality outsourcing, developing strong expertise in Trust & Safety across digital industries.

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New outsourcing wave

With markets shifting, Conectys introduced hybrid and gig delivery models, accelerated AI adoption for CX and risk management, and strengthened our position as a leader in CXM and Trust & Safety. This culminated in the launch of BlueTweak, an AI-powered platform for omnichannel automation, workforce management, and analytics.

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Recognized, but never resting

Now, as a leader in agile, modern outsourcing, Conectys turns its gaze to the future of the industry: Business Transformation Outsourcing. With a focus on AI-native tools, top human talent, and emerging technologies, the goal is to provide the best experiences possible for clients while sticking true to the mantra – Be Good.

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The leaders behind the transformation

Arnold Cobbaert, CEO of Conectys

Arnold Cobbaert

CEO & Founder
Arnold Cobbaert is the founder and CEO of Conectys. With a systems-thinking approach, he believes in combining AI and human expertise to drive transformation where trust and experience matter most. Known for anticipating industry shifts, Arnold continues to shape the future of outsourcing through innovation, partnerships, and hands-on leadership.
Anca Bancu, COO at Conectys

Anca Bancu

Chief Operating Officer
With 15+ years in BPO, Anca leads Conectys’ operations with a strong focus on efficiency, performance, and transformation. Backed by expertise in cybernetics, statistics, and informatics, she builds high-performing teams, drives cultural change, and turns strategy into measurable results to strengthen client partnerships and scale globally.
Brandusa Lupascu, CFO at Conectys

Brandusa Lupascu

Chief Financial Officer
Brandusa is a strategic finance leader with 15+ years of experience in management, analytics, compliance, and global operations. She drives financial discipline, transparency, and long-term stability while strengthening partnerships with auditors, banks, and regulators – all through data-driven decisions and strong controls.
Alec McCullie, CTO at Conectys

Alec McCullie

Chief Technology Officer
Alec brings 20+ years of experience combining technology and business transformation to drive innovation and performance. A chartered engineer, he specializes in AI, IoT, and advanced analytics, helping organizations modernize operations and supply chains. Alec builds future-ready platforms that enable innovation and scale in fast-changing markets.
Adam O'Connor, VP Sales & Marketing at Conectys

Adam O’Connor

VP Sales & Marketing
Adam leads Conectys’ commercial strategy, driving sustainable growth and expanding opportunities globally through scalable revenue engines. With 20+ years in international sales and over a decade in BPO, he turns AI adoption into measurable results, combining commercial expertise with focus on trust, innovation, and long-term client partnerships.
Monica Zdrancota, CPO at Conectys

Monica Zdrancota

Chief People Officer
Monica leads Conectys’ people strategy, shaping talent acquisition, employer branding, and workforce development across global teams. With 20+ years in HR leadership, she combines strategic vision and technology to modernize HR processes and build high-performing, future-ready teams with a culture of collaboration, agility, and growth.

Global reach. Local intelligence.

We operate across EMEA, APAC, and LATAM, with cultural fluency built in.

Our global footprint allows us to scale fast, stay resilient, and deliver consistent quality while understanding local markets, languages, and expectations.

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What we’re thinking about

Insights on AI, experience, trust & safety, ethical outsourcing, and the future of work – written by the people actually doing the work.

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