What We Deliver from Lisbon:

As one of the top call centers in Portugal, Conectys Lisbon is built for speed, scale, and sophistication, whether you’re a high-growth SaaS platform, a gaming giant, or a global retailer. Our services include:

  • AI-Enhanced Customer Experience: Voice, chat, social, and email support across 35+ languages – powered by our BlueTweak™ platform or third-party tech.
  • Multilingual Content Moderation: End-to-end safety and compliance services combining automation with human empathy.
  • Data Annotation in Portugal: Text, image, video, and sensor data labeling – ideal for AI/ML teams building the next-gen of intelligent systems.
  • Call center & customer service Portugal operations optimized for speed, flexibility, and quality.

Why Outsource to Portugal?

From global tech giants to disruptive startups, companies are turning to nearshoring Portugal to access:

  • Multilingual, digital-native talent – from French and German to Swedish, Dutch, Polish, and Spanish.
  • Top-tier universities producing CX, IT, and language graduates ready to support at scale.
  • Strong data privacy & compliance frameworks, including GDPR and ISO standards.
  • Cultural alignment with Western markets and overlapping time zones with both EMEA and parts of North America.
  • A fast-growing ecosystem of BPO companies in Portugal that combine tech agility with deep local know-how.

Inside Our Lisbon Delivery Hub

Our Lisbon hub is strategically located in the Areeiro/Alameda district – the sweet spot between Lisbon’s top universities, tech employers, and expat neighborhoods. Here’s why it matters:

  • Multilingual, digital-native talent – from French and German to Swedish, Dutch, Polish, and Spanish.
  • Top-tier universities producing CX, IT, and language graduates ready to support at scale.
  • Strong data privacy & compliance frameworks, including GDPR and ISO standards.
  • Cultural alignment with Western markets and overlapping time zones with both EMEA and parts of North America.
  • A fast-growing ecosystem of BPO companies in Portugal that combine tech agility with deep local know-how.

FAQ Section

1.

Is Conectys a call center in Portugal?

Yes, but we’re much more. We’re a multilingual, tech-powered operations partner offering CX, moderation, and AI training data at scale.

2.

Where is your Lisbon office located?

We’re at Rua Coronel Bento Roma 4, in the Areeiro district – a top nearshore location in Lisbon with great access to talent and infrastructure.

3.

What makes Conectys different from other outsourcing companies in Portugal?

Speed, flexibility, and ethics. We offer outcome-based pricing, AI-enabled platforms, and a uniquely agile operating model.

4.

Can you support data annotation in Portugal?

Absolutely. We’re already partnering with global AI teams on complex data labeling across image, audio, video, and multimodal datasets. All from Portugal.

Ready to Scale from Portugal?

You’re ready for the next phase of growth, and we’ve got the talent, tech,

and tenacity to match your ambition.