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Building trust in global businesses: 1-to-1

2020-10-13T11:18:28+03:00July 10th, 2020|Categories: Posts|Tags: , |

Trust is the root of everything in business. If a partner doesn’t trust you, that partnership will end. Maybe not today or tomorrow, but it’s ending soon. The problem is, globally, the state of “trust” is fairly ambiguous. We talk about it often in [...]

CONECTYS WINS SILVER STEVIE® AWARD IN 2020 STEVIE AWARDS FOR SALES & CUSTOMER SERVICE

2020-10-09T11:47:23+03:00February 29th, 2020|Categories: Announcements|Tags: , , , |

LAS VEGAS, NEVADA – February 29, 2020 – Conectys was presented with a Silver Stevie® Award in the Contact Center or Customer Outsourcing Provider of the Year category in the 14th annual Stevie Awards for Sales & Customer Service last night. The [...]

Why Happy Employees Make Better Employees

2020-10-13T11:36:16+03:00February 7th, 2020|Categories: Posts|Tags: , , , , |

The past few years have produced a bevy of research reporting the connection between employee happiness and improved productivity. In one study, economists at the University of Warwick reported that happy employees are as much as 12% more productive than their counterparts, while unhappy employees are [...]

Your Guide to Retaining your Company Culture as you Begin Outsourcing

2020-10-13T11:37:36+03:00February 4th, 2020|Categories: Posts|Tags: , , , , |

When you’re about to dive into an outsourcing engagement with a BPO partner, it’s common to be excited and nervous at the same time. You might be eagerly awaiting the improvements you expect to see in efficiency, customer retention and profitability, but you also [...]

Team Building Activities to Nurture your Business on the Inside

2020-10-13T11:37:51+03:00February 3rd, 2020|Categories: Posts|Tags: , , , , , |

When you’re in an executive role at a business, leading your team can be one of the most difficult challenges you face. With so many personalities to manage, strengths to consider and goals to keep in mind, it can be tough to know how [...]

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