The BPO market might grow $76B between 2020 and 2024
That’s based on findings and research from Technavio (full report available for download here). The $76B USD [...]
Why do RPA projects fail?
Last week, we wrote about the best processes to consider for Robotic Process Automation (RPA) projects. We [...]
Conectys partners with global leader in online business reviews
We’re thrilled to announce we’ve signed an engagement with one of the leading business review sites in the [...]
How to Choose the Right Outsourcing Provider
So you have decided to invest in an outsourcing relationship. That is a great plan with the [...]
High Tech Companies: Use These 3 Techniques to Help Customers in 2020
Solving customer problems is what any well-intentioned customer service team aims to do. But coming up with [...]
Shortcut Your Way to Better Customer Acquisition & Retention
Have you ever wondered what it really takes to invite someone to become a customer - or [...]
The Best Way to Outsource
One question new outsourcing clients often ask is “What is the best way to do this?” While [...]
4 Ways Outsourcing Helps Startups Build a Better Business
Regardless of the industry, starting up a business is challenging. Many startup business owners and CEOs find [...]
Do you Have an Internal Dream Team Setting you up for BPO Success?
Your company is always looking to achieve business outcomes and grow. This is usually why BPO partners [...]
Hit a Business Plateau? One of these 3 Actions is the Answer
There are a lot of different ways of defining a business plateau. Some business experts tell us [...]