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The BPO market might grow $76B between 2020 and 2024

2020-10-29T10:07:08+02:00November 4th, 2020|Categories: Posts|Tags: , , , |

That’s based on findings and research from Technavio (full report available for download here). The $76B USD figure represents a compound annual growth rate (CAGR) of 7% over the [...]

B2B during COVID: Core tenets similar, delivery methods very different

2020-10-13T11:16:43+03:00August 18th, 2020|Categories: Posts|Tags: , , , |

How B2B has changed, per McKinsey McKinsey recently launched a survey of B2B decision-makers across 11 countries, seven sectors, and 14 categories of spend. We’re obviously very interested in [...]

Conectys partners with high-growth identity verification marketing leader

2020-06-22T14:44:04+03:00May 14th, 2020|Categories: Announcements|Tags: , , , |

We’re proud to announce we’ve recently partnered with one of the world’s leading identity verification companies.As part of the agreement, Conectys will deliver 24x7 outsourced content moderation and document [...]

What should you be looking for when selecting new locations for your business?

2020-10-13T11:22:15+03:00May 6th, 2020|Categories: Posts|Tags: , , , |

First, before you think we’re tone-deaf… This post is going to be about questions to ask before opening a new office in a new country or region, but we [...]

Hey, we’re moving Poznan locations!

2020-10-09T11:47:58+03:00January 23rd, 2020|Categories: Announcements|Tags: , , , , , , |

The idea of a revolution in Business Process Outsourcing (BPO) is not a fable. It’s truly happening, with a new wave of service level-focus rewriting the old rules of [...]

Tips for Consistent Messaging Across Multiple Channels

2020-10-13T11:44:08+03:00December 2nd, 2019|Categories: Posts|Tags: , , , |

With the many different channels used by businesses today, it can be challenging to achieve consistency across your messaging. But if you want to improve customer service, consistent omnichannel [...]

Who Wins When Games Get Mentioned on Social Media

2020-10-13T12:40:19+03:00July 13th, 2018|Categories: Posts|Tags: , , , , |

In its latest U.S. Gaming Trends report, Adobe highlights the enormous potential of the industry. The Adobe Digital Index (ADI) analyzed gaming visits, revenue, and social media stats for major game titles [...]

Why Choosing a BPO Partner Based on Cost Reduction will Steer you Wrong

2020-10-13T12:51:47+03:00March 18th, 2018|Categories: Posts|Tags: , , |

If you’re new to the world of outsourcing, you might be at square one, wondering: “what is BPO?” Or if you’ve dabbled with an outsourcing engagement in the past, [...]

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