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Moderator mental health: How we make the Internet a safer place

2020-05-20T16:42:48+03:00May 20th, 2020|Categories: Posts|Tags: , , , |

Content moderation, social media, and mental health Tons of global brands seek us out to help them create safe and helpful online communities through user-generated content moderation support of all kinds including image, text, and audio/video. One of the big trends we’ve seen in [...]

Scale and continuity in the #CoronaVirus pandemic

2020-03-18T15:06:22+02:00March 18th, 2020|Categories: Posts|Tags: , , , |

Work from home is a big topic these days… and rightfully so. In an effort to “flatten the curve” of coronavirus, many organizations have shifted a percentage of their employees -- the ones that can, essentially -- to work from home. It’s happening so much [...]

Why Your Business Needs a Moderation Partner

2020-02-18T13:00:47+02:00January 18th, 2020|Categories: Posts|Tags: , , , , , |

In recent years, user-generated content (UGC) has become a force of nature. Whether you believe your business engages in a formal content marketing program, or not, odds are good that you have UGC in some format or another. For example, you may not maintain [...]

4 Problems the Gaming Industry Faces – and How to Fix Them

2020-07-20T18:21:32+03:00March 18th, 2019|Categories: Posts|Tags: , , |

There’s no question the gaming industry is huge (potentially worth as much as $138 billion globally). But if you’re part of the gaming world, you also are probably aware of how difficult it can be to appease the gaming audience by keeping your product [...]

Payment Solution Providers: Are you Preventing CNP Credit Card Fraud?

2020-01-31T12:10:50+02:00May 14th, 2018|Categories: Posts|Tags: , , , , |

Given how fast-paced and digitized everything has become, it’s no wonder that paying quickly, easily and securely through phones and computers is now the norm. So, for companies to compete in the marketplace, they also need to offer these types of payment options to [...]

Data Overload: Move on from Analysis Paralysis and Take Action

2020-01-31T12:22:10+02:00May 1st, 2018|Categories: Posts|Tags: , , , , |

Many company leaders aren’t sure how to use data, but know they need to. In a survey by Tech Pro Research, the majority of respondents said their companies are collecting data, but 61% said they aren’t using a big data solution. In other words, data is often [...]

Resolving Customer Complaints without Excessive Exposure

2020-01-21T16:30:18+02:00February 5th, 2018|Categories: Posts|Tags: , , , , , , |

Luxurious hotels. Sunny, lush grounds. Five-star restaurants with highly acclaimed chefs. So often, this is what comes to mind when someone thinks of the hospitality industry. And a lot of the time, these idyllic scenes are part of any tourism-related business owner’s day. But, [...]