The 7 Greatest Benefits of Outsourcing
Outsourcing has been praised and vilified with equal fervour in the past few years. However, the fact [...]
How can Outsourcing Customer Service Reduce Costs?
Outsourcing customer service means contracting your customer service operations to a business process outsourcing (BPO) company. It [...]
How Multilingual Customer Service Can Help Maximize Your Startup
When you’re running a startup, especially one that centers on technology, you almost always need to interact [...]
Team Building Activities to Nurture your Business on the Inside
When you’re in an executive role at a business, leading your team can be one of the [...]
Three Reasons your Customer Support is Missing the Mark – And how to Fix It
The most successful and top rated businesses have customer service departments that stand out above others in [...]
What is omni-channel and why should you care?
In the myriad of new marketing buzzwords that seem to pop up out of the blue every [...]
As we’ve Expanded around the Globe, Here’s how we’ve Retained our Strong Organizational Culture
If you’ve been keeping up with all we’ve been doing at Conectys, you’ve probably heard about how [...]
Bringing education to the next level
The team at Conectys are pleased to announce a new partnership, with one of the UK’s largest [...]
Automation beyond the Hype
We launched ConectysOS 2.0, a major redesign of our proprietary, private cloud-hosted Customer Engagement and Analytics automation [...]
3 Trends that Will Improve BPO Relationships this Year
BPOs are no different when it comes to planning and optimizing their outsourcing solutions to better suit [...]