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Is Your Customer a Promoter or a Detractor?

2020-10-13T11:35:35+03:00February 7th, 2020|Categories: Posts|Tags: , , , , |

Many businesses neglect one aspect of marketing that’s integral to their development and growth which is gathering customer feedback. Customer feedback is essential in helping businesses understand what their customers [...]

3 Questions Every CEO Should Ask About Customer Satisfaction

2020-10-13T11:53:58+03:00March 13th, 2019|Categories: Posts|Tags: , , , |

As the CEO, your focus is on the big picture growth of your company and the overarching strategies that go along with it. You trust other members of your [...]

Conectys Celebrates 2018 – Achieves Triple-Digit Growth

2020-10-09T12:24:57+03:00January 23rd, 2019|Categories: Announcements|Tags: , , , , |

ROMANIA Jan. 2019 — Conectys, a leader in multilingual outsourcing services, announces record-setting annual growth during FY 2018, doubling in size to where it stands currently with a global [...]

What Is in a Name: 5 Outsourcing Terms Made Easy

2020-10-13T12:00:41+03:00November 7th, 2018|Categories: Posts|Tags: , , , , |

If you have ever read an article on outsourcing and grown more confused with every “–shoring” compound you met, this post is for you. Firstly, offshoring must not be [...]

Conectys Launches Two New European Sites – Expands Content Moderation Services

2020-10-09T13:06:14+03:00October 15th, 2018|Categories: Announcements|Tags: , , , , , |

ROMANIA (Aug. 2019) — Conectys, a leader in multilingual outsourcing services, today announces its rapid growth in content moderation services. Building on its many content moderation success stories, Conectys has expanded into two new European locations, [...]

The Consumerization of Healthcare – and What it Means to You

2020-10-13T12:34:50+03:00August 20th, 2018|Categories: Posts|Tags: , , |

Modern healthcare has gone through countless ebbs and flows throughout the last decade, but one of the trends that’s making the most waves is the consumerization of the healthcare [...]

How the UX of ConectysOS Improves our CX

2020-10-13T12:42:27+03:00June 18th, 2018|Categories: Posts|Tags: , , , , , , |

You don’t have to go far to hear the acronyms UX (user experience) and CX (customer experience) tossed around in boardrooms and strategy meetings - and for good reason. [...]

How our ‘Work from Anywhere’ Solutions Give You a Leg Up in your Business

2020-10-13T12:42:42+03:00June 11th, 2018|Categories: Posts|Tags: , , , , |

We often talk about our ‘work from anywhere’ solutions as a point of pride. This is because our workforce not only fills physical seats at brick-and-mortar locations, but we [...]

The Changing Face of a BPO Partner

2020-10-13T12:43:09+03:00June 4th, 2018|Categories: Posts|Tags: , , , |

If you asked someone years ago for an outsourcing definition, you’d probably hear something about cost reduction, capacity to meet staffing demands, and/or the implementation of necessary processes. The [...]

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