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What are some good processes to start with RPA?

2020-10-13T11:16:24+03:00August 24th, 2020|Categories: Posts|Tags: , , |

There can, unfortunately, be a belief among executives that automation is a “silver bullet” that can solve numerous problems around process and cost containment. There’s some evidence that some [...]

There’s a global surge in user-generated content. What’s next?

2020-10-13T11:24:16+03:00April 8th, 2020|Categories: Posts|Tags: , , |

Did you think we were going to discuss social distancing? Because of the coronavirus pandemic, and because a lot more people globally are working from home (we had to move about [...]

High Tech Companies: Use These 3 Techniques to Help Customers in 2020

2020-10-13T11:27:33+03:00March 16th, 2020|Categories: Posts|Tags: , , , |

Solving customer problems is what any well-intentioned customer service team aims to do. But coming up with the right customer solutions and creative customer support is far easier said [...]

What are the most necessary elements you need in an outsourcing partner?

2020-10-13T11:28:31+03:00March 10th, 2020|Categories: Posts|Tags: , , , |

What we do now The de facto play on more effective user-generated content (UGC) moderation has been technology. The thinking is often: Get more tech to put towards these [...]

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