The International Organization for Standardization (ISO) is an independent, nongovernmental organization that oversees the drafting of ISO 9001 and many other international standards. ISO, through its 164 member organizations, brings [...]
When you hear the word outsourcing, you might think it only applies to businesses who send their labor offshore in order to save costs. But outsourcing can mean so [...]
When you’re about to dive into an outsourcing engagement with a BPO partner, it’s common to be excited and nervous at the same time. You might be eagerly awaiting [...]
The idea of a revolution in Business Process Outsourcing (BPO) is not a fable. It’s truly happening, with a new wave of service level-focus rewriting the old rules of [...]
Bucharest, Romania and Dallas/Fort Worth, Texas - Conectys, founded in 2004, stands out in a crowded Business Process Outsourcing (BPO) field because of a relentless focus on clients across [...]
ISTANBUL, TURKEY (November 2018) —Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announces it has begun operations in Istanbul, Turkey. The fast-growing BPO selected Turkey for the [...]
DALLAS, Oct. 25, 2018 - Conectys, the recognized leader in global multilingual and multicultural outsourcing services, today announces the imminent opening of a U.S.-based call center in the Dallas-Fort [...]
As the CEO of a startup, you’re probably all too familiar with the statistic that more than half of businesses fail in the first four years. This can be [...]
There’s no question that the Internet age has given businesses a wealth of opportunities in terms of marketing, customer reach, and much more. But there’s also a flip side [...]
You don’t have to go far to hear the acronyms UX (user experience) and CX (customer experience) tossed around in boardrooms and strategy meetings - and for good reason. [...]
