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Conectys receives ISO certification for Lisbon delivery center

2020-03-18T15:20:27+02:00March 14th, 2020|Categories: Announcements|Tags: , , , , |

The International Organization for Standardization (ISO) is an independent, nongovernmental organization that oversees the drafting of ISO 9001 and many other international standards. ISO, through its 164 member organizations, brings together experts “to share knowledge and develop voluntary, consensus-based, market relevant International Standards that support [...]

Here’s Why So Many Fortune 500 Companies Outsource Key Business Processes

2020-01-31T15:13:07+02:00February 4th, 2020|Categories: Posts|Tags: , , , , |

When you hear the word outsourcing, you might think it only applies to businesses who send their labor offshore in order to save costs. But outsourcing can mean so much more, especially in the context of business processes and company growth. In fact, many [...]

Your Guide to Retaining your Company Culture as you Begin Outsourcing

2020-02-13T16:50:28+02:00February 4th, 2020|Categories: Posts|Tags: , , , , |

When you’re about to dive into an outsourcing engagement with a BPO partner, it’s common to be excited and nervous at the same time. You might be eagerly awaiting the improvements you expect to see in efficiency, customer retention and profitability, but you also [...]

Hey, we’re moving Poznan locations!

2020-02-12T16:21:03+02:00January 23rd, 2020|Categories: Announcements|Tags: , , , , , , |

The idea of a revolution in Business Process Outsourcing (BPO) is not a fable. It’s truly happening, with a new wave of service level-focus rewriting the old rules of outsourcing. Poland has been a major geographic player in the shift around BPO, customer experience, [...]

2019 Accomplishments

2020-02-12T16:22:35+02:00January 1st, 2020|Categories: Announcements|Tags: , , , , |

Bucharest, Romania and Dallas/Fort Worth, Texas - Conectys, founded in 2004, stands out in a crowded Business Process Outsourcing (BPO) field because of a relentless focus on clients across a 24/7 operation that includes 35+ languages and spans 10 locations around the globe.  Over the past 16 years, Conectys has become [...]

Conectys Announces Operations in Istanbul, Turkey

2020-01-20T12:11:34+02:00November 29th, 2018|Categories: Announcements|Tags: , , , , , , , , |

ISTANBUL, TURKEY (November 2018) —Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announces it has begun operations in Istanbul, Turkey. The fast-growing BPO selected Turkey for the diversity of its talent pool, education level and multilingual workforce. This rapid expansion is still [...]

Conectys expands to the US | Opens new call center to meet growing demand

2020-01-20T12:14:44+02:00October 25th, 2018|Categories: Announcements|Tags: , , , , , , |

DALLAS, Oct. 25, 2018 - Conectys, the recognized leader in global multilingual and multicultural outsourcing services, today announces the imminent opening of a U.S.-based call center in the Dallas-Fort Worth area of Texas. Headquartered out of Bucharest, Romania, Conectys has seven locations across the [...]

3 Proven Tips for Every CEO Scaling their Business

2020-01-15T09:27:19+02:00July 9th, 2018|Categories: Posts|Tags: , , , , |

As the CEO of a startup, you’re probably all too familiar with the statistic that more than half of businesses fail in the first four years. This can be a sobering realization, but it can also be a call to action. If you’ve gotten [...]

How to Solve your Online Reputation Problems with 3 Simple Solutions

2020-01-15T09:30:48+02:00July 2nd, 2018|Categories: Posts|Tags: , , , |

There’s no question that the Internet age has given businesses a wealth of opportunities in terms of marketing, customer reach and much more. But there’s also a flip side to this equation that isn’t so positive. With so many digital channels to choose from, [...]

How the UX of ConectysOS Improves our CX

2020-01-15T09:36:19+02:00June 18th, 2018|Categories: Posts|Tags: , , , , , , |

You don’t have to go far to hear the acronyms UX (user experience) and CX (customer experience) tossed around in boardrooms and strategy meetings - and for good reason. Both are incredibly important to customer satisfaction, loyalty and retention…all of which lead to sales, [...]

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