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Davao City, the New Outsourcing Destination

2020-02-13T14:58:56+02:00February 13th, 2020|Categories: Posts|Tags: , , , , , , |

For the past few years, the Philippines has been climbing up through the ranks of top global outsourcing locations. So far, Manila has been the main destination for foreign companies, but that is changing quickly. A new business hub has appeared on the corporate [...]

Does Data & Tech Matter More than Customer Experience?

2019-12-20T09:41:48+02:00May 20th, 2019|Categories: Posts|Tags: , , |

Recently, we came across a report that greatly surprised us all. In the annual Top 10 Retail Banking Trends and Predictions report (put out by the Financial Brand site) for 2019, customer experience (CX) did not claim the number one spot as it usually [...]

Conectys Celebrates 2018 – Achieves Triple-Digit Growth

2020-02-12T16:37:43+02:00January 23rd, 2019|Categories: Announcements|Tags: , , , , |

ROMANIA Jan. 2019 — Conectys, a leader in multilingual outsourcing services, announces record-setting annual growth during FY 2018, doubling in size to where it stands currently with a global employee count of 1,400. This progression has further strengthened Conectys in its specialization, efficiency and [...]

Conectys Announces Operations in Istanbul, Turkey

2020-01-20T12:11:34+02:00November 29th, 2018|Categories: Announcements|Tags: , , , , , , , , |

ISTANBUL, TURKEY (November 2018) —Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announces it has begun operations in Istanbul, Turkey. The fast-growing BPO selected Turkey for the diversity of its talent pool, education level and multilingual workforce. This rapid expansion is still [...]

Conectys expands to the US | Opens new call center to meet growing demand

2020-01-20T12:14:44+02:00October 25th, 2018|Categories: Announcements|Tags: , , , , , , |

DALLAS, Oct. 25, 2018 - Conectys, the recognized leader in global multilingual and multicultural outsourcing services, today announces the imminent opening of a U.S.-based call center in the Dallas-Fort Worth area of Texas. Headquartered out of Bucharest, Romania, Conectys has seven locations across the [...]

Conectys Expands to a Second Site in the Philippines

2020-01-20T12:16:26+02:00April 3rd, 2018|Categories: Announcements|Tags: , , , , , , |

Iloilo, Philippines April 3rd, 2018  - Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announced that it has opened its seventh global delivery site and second in the Philippines. The new facility, based in Iloilo, further extends the Philippines operations with [...]

Complexity in the US spells success in the Philippines

2020-02-13T08:58:04+02:00October 16th, 2016|Categories: Posts|Tags: , , , |

The US medical diagnosis coding system is changing. That, in itself, might not be much news to the rest of the world. But for the outsourcing industry in the Philippines, it is a sign that business will soon be booming. The nation has already [...]

Conectys Announces Cloud-Based Customer Service Platform ConectysOS 2.0

2020-01-20T13:06:54+02:00February 29th, 2016|Categories: Announcements|Tags: , , , , , , |

BUCHAREST, ROMANIA, February 29, 2016  – Conectys, the global multilingual outsourcing solutions provider, today announced the release of version 2.0 of its cloud-based customer service platform, ConectysOS.The new version of the platform continues to build on the principles of real-time, transparent and actionable customer [...]

Taipei – The Outsourcing Gateway to China

2020-02-11T12:12:14+02:00January 22nd, 2016|Categories: Posts|Tags: , , , , , |

This January has been auspicious for our company and, consequently, for our clients and teams. We would like to take the chance to extend a warm welcome to our newest centre in Taipei. Like many other BPOs, we are constantly researching new ways to work [...]