The Operations Manager’s Guide to a Successful BPO Relationship
When you’re in the role of a Operations Manager, it can feel like you have responsibilities coming [...]
Resolving Customer Complaints without Excessive Exposure
Luxurious hotels. Sunny, lush grounds. Five-star restaurants with highly acclaimed chefs. So often, this is what comes [...]
Key Growth Markers and Industry Recognition of the Past Positioned Conectys for Success Today
January 20, 2017 - In 2016, Conectys experienced significant growth and enjoyed top honors for how it’s driven [...]
Automation beyond the Hype
We launched ConectysOS 2.0, a major redesign of our proprietary, private cloud-hosted Customer Engagement and Analytics automation [...]
Conectys awarded Best Medium Call Center and Business Acumen in Contact Center at the Romanian Contact Center Awards
BUCHAREST, ROMANIA, March 29, 2016 – Conectys, the outsourcing trailblazer with over a decade of sustained excellence in [...]
Conectys Announces Cloud-Based Customer Service Platform ConectysOS 2.0
BUCHAREST, ROMANIA, February 29, 2016 – Conectys, the global multilingual outsourcing solutions provider, today announced the release [...]
German Automotive Specialist Signs with Conectys
BUCHAREST, ROMANIA, December 18, 2015 – Conectys, the leading multilingual and multicultural BPO service provider, today announced it [...]
High-End Fashion Brand Partners with Conectys for European Customer Service Solutions
BUCHAREST, ROMANIA, October 20, 2015 – A Spanish luxury fashion retailer has chosen Conectys as a partner for [...]