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Conectys partners with high-growth identity verification marketing leader

2020-06-22T14:44:04+03:00May 14th, 2020|Categories: Announcements|Tags: , , , |

We’re proud to announce we’ve recently partnered with one of the world’s leading identity verification companies.As part of the agreement, Conectys will deliver 24x7 outsourced content moderation and document verification services. Conectys’ new client supports many of the largest retail brands in the world [...]

Shortcut Your Way to Better Customer Acquisition & Retention

2020-04-07T10:05:48+03:00February 25th, 2020|Categories: Posts|Tags: , , , |

Have you ever wondered what it really takes to invite someone to become a customer - or stay a customer? There are myriad factors that may contribute to these actions, along with many theories. But perhaps the most accessible is the Fogg Behavior Model [...]

Here’s Why So Many Fortune 500 Companies Outsource Key Business Processes

2020-01-31T15:13:07+02:00February 4th, 2020|Categories: Posts|Tags: , , , , |

When you hear the word outsourcing, you might think it only applies to businesses who send their labor offshore in order to save costs. But outsourcing can mean so much more, especially in the context of business processes and company growth. In fact, many [...]

Is my Fast Growth Company Ready for Outsourcing – and is it a Good Fit for us?

2020-01-21T16:24:09+02:00January 21st, 2020|Categories: Posts|Tags: , , , , |

Many companies first become interested in the advantages of outsourcing when they reach some sort of tipping point. This usually happens as a result of one of two things: 1) Volume has exceeded resources, or 2) Advanced expertise has become a requirement. Although these [...]

Is the Customer Always Right? What to do When Caught Between Customers & Employees

2020-02-13T16:59:29+02:00July 4th, 2019|Categories: Posts|Tags: , , , , |

We’ve all heard someone say that good customer service means “the customer is always right.” But many managers and CEOs come to learn that this mindset, while well-intentioned, is sometimes flawed. For example, what should a good leader do when caught between employees vs. [...]

How Retail Brands can Better Connect with Consumers on a Human Level

2020-01-21T14:39:49+02:00June 17th, 2019|Categories: Posts|Tags: , , |

The retail world has been continuously shaken up over the years by digital innovations and fluctuating consumer trends. But there’s one trend that seems to be here to stay. Buyers today are being said to “shop with their emotions, rather than their wallets,” which [...]

Automation or Set It and Forget It

2020-02-11T12:21:34+02:00November 17th, 2018|Categories: Posts|Tags: , , , , , |

Automation. It captures our imagination and it empowers us. With time, we have come to rely on automation for our daily activities, from posting messages to multiple social media platforms at the touch of a single button, to heating up the home before we [...]

Conectys’ end-to-end Customer Contact Management and Product Support Platform provides a fully Integrated Solution for a Global Leader of Bike Sharing Services

2020-01-20T12:17:02+02:00October 25th, 2017|Categories: Announcements|Tags: , , , , , , , , , |

Bucharest, Romania – October 25, 2017  – Conectys, the global leader in multilingual and end-to-end outsourcing solutions, today announced that it has partnered with one of the global leaders in dockless bike sharing services.  Conectys will provide localized, multi-lingual support to the company’s international [...]

Car Rental Distribution Specialist Signs with Conectys for Multilingual Customer Service

2020-01-20T13:22:05+02:00November 18th, 2015|Categories: Announcements|Tags: , , , , |

BUCHAREST, ROMANIA, November 18, 2015 – Conectys, the global Business Process Outsourcing provider, today announced it has expanded its portfolio with a long-standing German car rental services specialist. The client specializes in B2B and B2C car rental aggregation and distribution for the travel and leisure [...]