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Three Reasons your Customer Support is Missing the Mark – And how to Fix It

2020-10-13T11:38:10+03:00February 3rd, 2020|Categories: Posts|Tags: , , , , , , |

The most successful and top rated businesses have customer service departments that stand out above others in their industry and are a positive part of their reputation. However, all [...]

Fail-Proof Tips for Improving Agent Efficiency in Contact Centers

2020-10-13T11:38:50+03:00January 27th, 2020|Categories: Posts|Tags: , , , , |

When it comes to business operations, efficiency is pivotal to success. The good news is that the right (even minor) tweaks at each layer of the business can bubble [...]

Conectys Announces Operations in Istanbul, Turkey

2020-10-09T12:34:34+03:00November 29th, 2018|Categories: Announcements|Tags: , , , , , , , , |

ISTANBUL, TURKEY (November 2018) —Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announces it has begun operations in Istanbul, Turkey. The fast-growing BPO selected Turkey for the [...]

Don’t Make These 3 Mistakes when Engaging with a BPO Partner

2020-10-13T12:32:00+03:00September 24th, 2018|Categories: Posts|Tags: , , |

Are you considering working with a business process outsourcing (BPO) provider, but still weighing what you’ve heard about outsourcing pros and cons? We get it. There’s a lot of [...]

Resolving Customer Complaints without Excessive Exposure

2020-10-13T13:00:03+03:00February 5th, 2018|Categories: Posts|Tags: , , , , , , |

Luxurious hotels. Sunny, lush grounds. Five-star restaurants with highly acclaimed chefs. So often, this is what comes to mind when someone thinks of the hospitality industry. And a lot [...]

Bringing education to the next level

2020-10-13T13:04:29+03:00May 18th, 2017|Categories: Posts|Tags: , , , , , |

The team at Conectys are pleased to announce a new partnership, with one of the UK’s largest specialists in technology-assisted learning. The collaboration targets end-user support for a language [...]

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