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Hey, we’re moving Poznan locations!

2020-02-12T16:21:03+02:00January 23rd, 2020|Categories: Announcements|Tags: , , , , , , |

The idea of a revolution in Business Process Outsourcing (BPO) is not a fable. It’s truly happening, with a new wave of service level-focus rewriting the old rules of outsourcing. Poland has been a major geographic player in the shift around BPO, customer experience, [...]

Conectys Celebrates 15 Years as Global BPO Leader; Reaches 1,500 Employee Count Amid Consistent Growth

2020-02-12T16:26:27+02:00January 26th, 2019|Categories: Announcements|Tags: , , , , , |

 ROMANIA (Jan. 2019)  —Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announces it has reached a milestone of 16 years in the BPO industry. Conectys has been building a strong foundation for growth since August 18, 2004. By relentlessly designing processes, [...]

Conectys Continues Strong Global Growth – Opens Site in Lisbon, Portugal

2020-01-20T12:10:08+02:00January 16th, 2019|Categories: Announcements|Tags: , , , , , , |

ROMANIA (Jan. 2019) —Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announces it has begun operations in Lisbon, Portugal. The rapidly growing business process outsourcing (BPO) provider selected Lisbon primarily for its talent pool of multilingual and highly skilled professionals, as well [...]

Why Being Multilingual Means More than Translating Between Languages

2020-01-15T09:06:37+02:00October 15th, 2018|Categories: Posts|Tags: , , , , , |

Your company has been steadily growing, and is now in high demand - even around the world. This might sound like a dream come true, but for many CEOs, it brings with it numerous new obstacles. For one, if you’re not multilingual, you need to [...]

Put the Human Back in Customer Service

2020-02-03T11:20:08+02:00July 15th, 2018|Categories: Posts|Tags: , , , |

In any business, regardless of industry, customer satisfaction is crucial to success. Without happy customers, repeat revenue becomes all but impossible, and without sales an entire company can quickly crumble. There are many factors that fall under the customer satisfaction umbrella, but a well-trained, [...]

Conectys successfully extends its iso 9001-2015 certification for tenth year running

2020-01-20T12:15:43+02:00June 3rd, 2018|Categories: Announcements|Tags: , , , |

Conectys Romania, June 2018 - Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announces that it has extended its ISO 9001:2018 certification yet again. For the past decade, Conectys has annually passed a third-party audit of its statutory and regulatory requirements, [...]

Conectys shortlisted for the “BEST BPO FIRM OF THE YEAR” at the 2017 CEE Shared Services and Outsourcing Awards

2020-09-09T11:06:54+03:00January 18th, 2017|Categories: Announcements|Tags: , , , , , , |

BUCHAREST, ROMANIA, January 18, 2017  – Conectys is pleased to announce it has been shortlisted for the CEE Shared Services and Outsourcing Awards 2017. The global Business Process Outsourcing provider was nominated for the title of BPO Firm of the Year, a title holding the [...]

Conectys Announces Cloud-Based Customer Service Platform ConectysOS 2.0

2020-01-20T13:06:54+02:00February 29th, 2016|Categories: Announcements|Tags: , , , , , , |

BUCHAREST, ROMANIA, February 29, 2016  – Conectys, the global multilingual outsourcing solutions provider, today announced the release of version 2.0 of its cloud-based customer service platform, ConectysOS.The new version of the platform continues to build on the principles of real-time, transparent and actionable customer [...]

German Automotive Specialist Signs with Conectys

2020-01-20T12:01:15+02:00December 18th, 2015|Categories: Announcements|Tags: , , , , , , |

BUCHAREST, ROMANIA, December 18, 2015 – Conectys, the leading multilingual and multicultural BPO service provider, today announced it has broadened its client portfolio with the addition of a German automotive specialist manufacturing air suspension systems for luxury automobiles. The collaboration aims to provide multilingual high [...]

German Infrastructure Management Provider Joins Conectys’ Client Portfolio

2020-01-20T13:11:19+02:00December 15th, 2015|Categories: Announcements|Tags: , , , , , , |

BUCHAREST, ROMANIA, December 15, 2015 – A German global managed hosting systems provider has chosen Conectys for outsourced, high-level NOC services and support for B2B customers. The tech client delivers tailored IT services, guaranteed uptimes and fully-qualified 24/7 support. Gearing up for expansion, the company [...]

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