The idea of a revolution in Business Process Outsourcing (BPO) is not a fable. It’s truly happening, with a new wave of service level-focus rewriting the old rules of outsourcing. Poland has been a major geographic player in the shift around BPO, customer experience, [...]
ROMANIA (Jan. 2019) —Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announces it has reached a milestone of 16 years in the BPO industry. Conectys has been building a strong foundation for growth since August 18, 2004. By relentlessly designing processes, [...]
ROMANIA (Jan. 2019) —Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announces it has begun operations in Lisbon, Portugal. The rapidly growing business process outsourcing (BPO) provider selected Lisbon primarily for its talent pool of multilingual and highly skilled professionals, as well [...]
Your company has been steadily growing, and is now in high demand - even around the world. This might sound like a dream come true, but for many CEOs, it brings with it numerous new obstacles. For one, if you’re not multilingual, you need to [...]
In any business, regardless of industry, customer satisfaction is crucial to success. Without happy customers, repeat revenue becomes all but impossible, and without sales an entire company can quickly crumble. There are many factors that fall under the customer satisfaction umbrella, but a well-trained, [...]
Conectys Romania, June 2018 - Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announces that it has extended its ISO 9001:2018 certification yet again. For the past decade, Conectys has annually passed a third-party audit of its statutory and regulatory requirements, [...]
BUCHAREST, ROMANIA, January 18, 2017 – Conectys is pleased to announce it has been shortlisted for the CEE Shared Services and Outsourcing Awards 2017. The global Business Process Outsourcing provider was nominated for the title of BPO Firm of the Year, a title holding the [...]
BUCHAREST, ROMANIA, February 29, 2016 – Conectys, the global multilingual outsourcing solutions provider, today announced the release of version 2.0 of its cloud-based customer service platform, ConectysOS.The new version of the platform continues to build on the principles of real-time, transparent and actionable customer [...]
BUCHAREST, ROMANIA, December 18, 2015 – Conectys, the leading multilingual and multicultural BPO service provider, today announced it has broadened its client portfolio with the addition of a German automotive specialist manufacturing air suspension systems for luxury automobiles. The collaboration aims to provide multilingual high [...]
BUCHAREST, ROMANIA, December 15, 2015 – A German global managed hosting systems provider has chosen Conectys for outsourced, high-level NOC services and support for B2B customers. The tech client delivers tailored IT services, guaranteed uptimes and fully-qualified 24/7 support. Gearing up for expansion, the company [...]
