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How Do Your Employees Work Best?

2020-02-05T07:56:26+02:00February 7th, 2020|Categories: Posts|Tags: , , , , |

It’s expected that people are varied in their skills and ability to interpret, learn, and process information. For people in the workforce it’s no different, and can be challenging when you factor in the following considerations: Generational gaps Company culture Personality differences Leadership styles [...]

Here’s Why So Many Fortune 500 Companies Outsource Key Business Processes

2020-01-31T15:13:07+02:00February 4th, 2020|Categories: Posts|Tags: , , , , |

When you hear the word outsourcing, you might think it only applies to businesses who send their labor offshore in order to save costs. But outsourcing can mean so much more, especially in the context of business processes and company growth. In fact, many [...]

Fail-Proof Tips for Improving Agent Efficiency in Contact Centers

2020-04-07T09:57:18+03:00January 27th, 2020|Categories: Posts|Tags: , , , , |

When it comes to business operations, efficiency is pivotal to success. The good news is that the right (even minor) tweaks at each layer of the business can bubble up and make a big difference - in your profit margins, growth and more. The [...]

Hey, we’re moving Poznan locations!

2020-02-12T16:21:03+02:00January 23rd, 2020|Categories: Announcements|Tags: , , , , , , |

The idea of a revolution in Business Process Outsourcing (BPO) is not a fable. It’s truly happening, with a new wave of service level-focus rewriting the old rules of outsourcing. Poland has been a major geographic player in the shift around BPO, customer experience, [...]

2019 Accomplishments

2020-02-12T16:22:35+02:00January 1st, 2020|Categories: Announcements|Tags: , , , , |

Bucharest, Romania and Dallas/Fort Worth, Texas - Conectys, founded in 2004, stands out in a crowded Business Process Outsourcing (BPO) field because of a relentless focus on clients across a 24/7 operation that includes 35+ languages and spans 10 locations around the globe.  Over the past 16 years, Conectys has become [...]

Hit a Business Plateau? One of these 3 Actions is the Answer

2020-03-19T08:38:50+02:00December 8th, 2019|Categories: Posts|Tags: , , , , |

There are a lot of different ways of defining a business plateau. Some business experts tell us that companies tend to plateau at the “one”s and “three”s of business ($10 million, $30 million, $100 million - and so on). But others think of growth [...]

3 Tips to Ensure Your Employees Embody Your Brand Personality

2020-04-07T10:12:41+03:00November 22nd, 2019|Categories: Posts|Tags: , , |

It can be difficult enough to maintain a consistent personality for your brand when all your employees sit in one office building. When they’re spread out among numerous offices in locations around the world, it can seem nearly impossible to achieve consistency. But, while [...]

Conectys Selected as BPO Partner for One of the Largest Startups Globally; Expands Content Moderation Expertise

2020-02-12T16:24:21+02:00August 16th, 2019|Categories: Announcements|Tags: , , , , , , |

Conectys today announces its engagement with one of the largest creative content technology platforms in the world. The startup needed large-scale, global video, image and comment moderation services, and chose the BPO firm based on its deep experience with similar projects for blue chip [...]

Call Centers: Use these Tips to Better Manage Multi-Generational Teams

2020-02-13T17:15:45+02:00April 16th, 2019|Categories: Posts|Tags: , , , , |

It’s been said that the most challenging part of a business is managing people, and many managers know this all too well. What’s more, this can be further compounded when you have a team that is multi-generational in your call center. Now that Baby [...]

Conectys Celebrates 15 Years as Global BPO Leader; Reaches 1,500 Employee Count Amid Consistent Growth

2020-02-12T16:26:27+02:00January 26th, 2019|Categories: Announcements|Tags: , , , , , |

 ROMANIA (Jan. 2019)  —Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announces it has reached a milestone of 16 years in the BPO industry. Conectys has been building a strong foundation for growth since August 18, 2004. By relentlessly designing processes, [...]

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