fbpx
Home » Company growth

B2B during COVID: Core tenets similar, delivery methods very different

2020-09-03T16:20:00+03:00August 18th, 2020|Categories: Posts|Tags: , , , |

How B2B has changed, per McKinsey McKinsey recently launched a survey of B2B decision-makers across 11 countries, seven sectors, and 14 categories of spend. We’re obviously very interested in this space, and our CEO Arnold has dedicated two recent newsletters to potential prospects [...]

Global collaboration: It begins with alignment

2020-09-03T16:22:03+03:00July 14th, 2020|Categories: Posts|Tags: , , , |

Recently, we put together a white paper on global collaboration -- the challenges and successes -- and identified three core pillars of making global teams and client relationships work. Those were: Co-creation and co-strategizing Trust Alignment and agreement All three concepts are similar, yes. [...]

Conectys partners with high-growth identity verification marketing leader

2020-06-22T14:44:04+03:00May 14th, 2020|Categories: Announcements|Tags: , , , |

We’re proud to announce we’ve recently partnered with one of the world’s leading identity verification companies.As part of the agreement, Conectys will deliver 24x7 outsourced content moderation and document verification services. Conectys’ new client supports many of the largest retail brands in the world [...]

Conectys partners with global leader in online business reviews

2020-06-22T14:42:30+03:00May 12th, 2020|Categories: Announcements|Tags: , , , |

We’re thrilled to announce we’ve signed an engagement with one of the leading business review sites in the world. Conectys will deliver multilingual, outsourced content moderation across over three billion views per month. The client’s accelerated growth over the past three years had exceeded the internal capacity to [...]

Cultivating joy in the global workplace

2020-04-13T18:28:57+03:00April 13th, 2020|Categories: Posts|Tags: , , , , |

Why are we writing about joy in an economically-uncertain time? Because in a time that can be very gloom and doom, why not interject some positive thinking into the world? The reality is that, even in the best of economic times, a lot of global employees [...]

How to Choose the Right Outsourcing Provider

2020-02-11T15:02:01+02:00April 2nd, 2020|Categories: Posts|Tags: , , , , |

So you have decided to invest in an outsourcing relationship. That is a great plan with the potential to yield results beyond your expectations. Of course, the natural next step would be to research providers. But do you know what to look for, the [...]

Conectys receives ISO certification for Lisbon delivery center

2020-03-18T15:20:27+02:00March 14th, 2020|Categories: Announcements|Tags: , , , , |

The International Organization for Standardization (ISO) is an independent, nongovernmental organization that oversees the drafting of ISO 9001 and many other international standards. ISO, through its 164 member organizations, brings together experts “to share knowledge and develop voluntary, consensus-based, market relevant International Standards that support [...]

How do BPOs help drive customer loyalty for your customers?

2020-03-09T16:49:40+02:00March 9th, 2020|Categories: Posts|Tags: , , , , |

First: why is customer loyalty even important?  Aren’t the end financials of a business the most important metric to consider? Of course, those are often paramount. But even going back to 2015, we had data -- based on the analysis of mergers and acquisitions [...]

How APAC companies can evaluate scalable outsourcing options

2020-02-28T07:56:49+02:00February 28th, 2020|Categories: Posts|Tags: , , , |

BPOs and call center / content moderation outsourcing companies, such as ours, compete on a variety of factors. While we like to discuss them all (who doesn’t?), and we sometimes want to downplay the cost factor – because there’s much more to building client relationships [...]

Expand to Europe in 5 Easy Steps

2020-02-11T11:40:50+02:00February 12th, 2020|Categories: Posts|Tags: , , , |

When looking at Europe as a new market, you must consider the path you need to take to ensure your new customers enjoy their experience with your brand just as much as your existing fans. Here are the five easy steps to a successful [...]

Load More Posts

Latest white papers