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What are the most necessary elements you need in an outsourcing partner?

2020-03-10T10:24:41+02:00March 10th, 2020|Categories: Posts|Tags: , , , |

What we do now The de facto play on more effective user-generated content (UGC) moderation has been technology. The thinking is often: Get more tech to put towards these challenges. That helps, but it’s not the full picture. Remember: at its best, tech is [...]

Does Data & Tech Matter More than Customer Experience?

2019-12-20T09:41:48+02:00May 20th, 2019|Categories: Posts|Tags: , , |

Recently, we came across a report that greatly surprised us all. In the annual Top 10 Retail Banking Trends and Predictions report (put out by the Financial Brand site) for 2019, customer experience (CX) did not claim the number one spot as it usually [...]

Conectys Continues Strong Global Growth – Opens Site in Lisbon, Portugal

2020-01-20T12:10:08+02:00January 16th, 2019|Categories: Announcements|Tags: , , , , , , |

ROMANIA (Jan. 2019) —Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announces it has begun operations in Lisbon, Portugal. The rapidly growing business process outsourcing (BPO) provider selected Lisbon primarily for its talent pool of multilingual and highly skilled professionals, as well [...]

Conectys successfully extends its iso 9001-2015 certification for tenth year running

2020-01-20T12:15:43+02:00June 3rd, 2018|Categories: Announcements|Tags: , , , |

Conectys Romania, June 2018 - Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announces that it has extended its ISO 9001:2018 certification yet again. For the past decade, Conectys has annually passed a third-party audit of its statutory and regulatory requirements, [...]

Conectys Earns Silver from the 2017 Stevie Awards for Sales & Customer Service

2020-01-20T12:18:57+02:00February 25th, 2017|Categories: Announcements|Tags: , , , , , |

February 25, 2017 - Conectys, the recognized leader in multilingual and multicultural outsourcing services, today shares that it has received a Silver “Stevie” award in the category of “Contact Center or Customer Service Outsourcing Provider of the Year.” This comes on the heels of [...]

Conectys joins the exhibitors’ list at Gamescom 2016

2020-01-20T12:55:28+02:00August 9th, 2016|Categories: Announcements|Tags: , , , , |

BUCHAREST, ROMANIA, AUGUST 9, 2016  –Conectys, the global provider of outsourced multilingual call center and content moderation solutions, today announced that it will be present at Gamescom, Europe's biggest B2B and B2C trade fair for gaming companies and service providers. The event takes place in [...]