Your Guide to Recruiting Great Staff alongside your Outsourcing Partner
It is a well-known fact that the most important asset for any business is their employees. As [...]
How do BPOs help drive customer loyalty for your customers?
First: why is customer loyalty even important? Aren’t the end financials of a business the most important [...]
What Do Customers Really Think About Your Brand?
Branding is one of the most critical parts of developing your business and the public perception of [...]
5 Secrets to Superb Customer Satisfaction
Meeting, and exceeding, customer expectations is one of the key performance indicators of successful businesses to ensure [...]
How APAC companies can evaluate scalable outsourcing options
BPOs and call center / content moderation outsourcing companies, such as ours, compete on a variety of [...]
Davao City, the New Outsourcing Destination
For the past few years, the Philippines has been climbing up through the ranks of top global [...]
The Best Way to Outsource
One question new outsourcing clients often ask is “What is the best way to do this?” While [...]
Expand to Europe in 5 Easy Steps
When looking at Europe as a new market, you must consider the path you need to take [...]
The 7 Greatest Benefits of Outsourcing
Outsourcing has been praised and vilified with equal fervour in the past few years. However, the fact [...]
How Do Your Employees Work Best?
It’s expected that people are varied in their skills and ability to interpret, learn, and process information. [...]