The race to be more digital
The core element of modern business is a race to be more digital -- the term is [...]
The core element of modern business is a race to be more digital -- the term is [...]
We started this sequence last week with a post on the connotations of “contact center” vs. “call center” and the [...]
So what exactly is digital transformation? In the most general sense, “digital transformation” means that you incorporate [...]
You theoretically could, although without a proper development background, it’s very likely to be [...]
Let’s get deeper into their potential impact. In our last blog, we talked [...]
Don’t worry, we’ll keep this a bit short, but it’s important to nerd out and know the [...]
We are at the dawn of what some analysts call “The Fourth Industrial Revolution.” The World Economic [...]
You already know content moderation is very important. When we hit our targets, our clients hit their [...]
When business processes and digital innovation collide Business Process Outsourcing (BPO) is the most modern way to [...]
There’s no question that tech support makes a difference in the success of retail companies. But did [...]