Debt Collection Services

When debt is piling up, we bring people, processes and technology to revive your cash flow. By outsourcing debt recovery to a third party, you effectively free up your teams to manage other aspects of your business and you lower liquidity risks.

With over 10 years’ experience in delivering outsourcing solutions for some of the largest companies in the market, Conectys is uniquely built to deliver debt collection services speedily and professionally, anywhere in the world.

If you want to establish a healthy cash flow and eliminate collection risk early on, our solutions will help you achieve that and more.

Increased cash flow

Our service philosophy is founded on attracting the best people, equipping them with the right technologies and steering them with fine-tuned processes, all of which enables them to be efficient in debt recovery. Consistently improving your cash flow is what keeps us going.

One vendor, global debt collection

Reach customers in over 35 languages including English (US/UK), German, French, Spanish, Italian, Russian, Polish, Slovakian, Czech, Bulgarian, Hungarian, Greek, Turkish, Portuguese, Arabic, Romanian, Dutch, Flemish, Swedish, Norwegian, Finnish, Danish, Mandarin Chinese, Japanese and more.

Reduced complexity

From courtesy calls, to reviews, overdue clients and new portfolio management, even the toughest accounts are no match for our skilled agents.

Local compliance

Ensure compliance with international and local regulations and stay informed about the latest data protection and privacy laws in the territories you target. We have experience in over 300 jurisdictions and we swiftly adapt to your target geographies.

Data Intelligence

Keep up to date with your outsourced team’s productivity through scheduled reports, automated SLA notifications, online access to real-time analytics and frequent communication with all stakeholders.

Scalability at flexible prices

Focus on growth while we scale to your needs. With state-of-the-art call centre infrastructure, flexible delivery models and skilled resources available at a moment’s notice, there is no limit to what we can achieve together.

When you partner with Conectys, you benefit from

Our Expertise

International and multilingual early stage collection (DPD <60)
B2B and B2C collection (Banking, Telephony, Utilities, Commercial Invoices)
Debt collection by telephone
Pre-due date courtesy calls, emails and SMS reminders
Payment agreement (PA/PTP) negotiations
Daily monitoring of debt status files and reports
Debtor contact details updates (phone number tracing)
International compliance (data protection, privacy laws, AML)

Our Technology

Web-based technology for inbound/outbound call management
Computer Telephony Integration (CTI)
Predictive dialler
100 call recording capabilities
Secure IPsec connection
Real-time data analytics (dashboards, scheduled reporting, hourly SLA notifications)
Bespoke CRM