Inbound and Outbound Call Center Services

Conectys delivers a wide range of contact center services and call center outsourcing solutions. We service clients in over 35 languages from our locations in EMEA (Portugal, Poland, Turkey, Romania, Belgium), APAC (Philippines, Taiwan), AMERICAS (the U.S.) as well as through a robust Work from Home team.

We speak English, German, French, Spanish, Italian, Dutch, Portuguese, Polish, Czech, Romanian, Hungarian, Bulgarian, Russian, Greek, Turkish, Arabic, Swedish, Norwegian, Finnish, Danish, Mandarin Chinese, Japanese and more – all for seamless communication across cultures.

We provide omnichannel customer support services through phone, email, web tickets, live chat, social media, good old fax, and the latest mobile apps.

From switchboard solutions, to customer and technical support, we have the outsourced call center service package to fit your requirements:

Customer Service

Be there for your clients at all times, in all their languages and communication channels.

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Technical Support

Build loyalty by solving technical and complex queries with speedy Level 1 and Level 2 technical support.

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Virtual Assistant

Get multilingual human call answering and dispatch solutions that meet your availability needs and budget.

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Market Research

Easily gauge global and local market trends and buyers so you are always two steps ahead of the competition.

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All our call center outsourcing solutions offer the full extent of our multilingual capabilities and over 13 years of BPO and KPO experience across top industries.