Lisbon, Portugal
Posted 2 weeks ago

Conectys is fueled by people.

Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty, and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.

We have the best possible clients in gaming, high tech, travel, retail, finance, and other key industries.

Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy, or trips to client sites are just examples of what YOU will experience in Conectys.

We are also recognized for premium BPO services with 11 awards received in the past 3 years alone.

You come with

C1 English minimum level (written and spoken)

Minimum 1 year experience delivery of training/workshop sessions

Medium-high Microsoft Excel and PowerPoint skills

Communicative, creative and solution focused

Results and customer satisfaction orientation

Passion for people’s development and eager to develop dynamically and focus on results

Know-how about types of training and communication

A day at Conectys

This position offers you the opportunity to work alongside one of our high profile clients specialized in social media video sharing.

As a Product Trainer you will be responsible for the delivery of workshops and training sessions related with the product and the updated processes & procedures from our clients, ensuring that a quality learning experience is provided to our team members.

As a Trainer you will have the opportunity to make a significant and direct impact on the quality of the content delivered, suggesting new ways to face our trainee’s difficulties, in order to achieve the best results in their Conectys experience:

Creation, facilitation and organization of training plans, workshops and team development according with individual and team needs

Creation and improvement of training materials

Perform follow-up activities to complete the training & workshop programs to assess the impact and effectiveness of the training

Development and system motorization to ensure the continued development of work skills and skills acquired as a result of delivered sessions

Involvement with the L&D Coordinator in the Performance Management System processes, Talent Management and Succession Planning

Other tasks within the training and quality department

We come with

Content moderation and soft skills initial and continuous training;

Product specific training on tools, processes and procedures used by the project;

Career growth across different departments;

Lisbon City Center – Roma Areeiro;

Workplace accessible through train, bus and subway;

Private health insurance as of the 7th month contract;

Remote working project until January. This is an office based project. Smart working option is just temporary and only offered to candidates based in Lisbon.

Meal allowance paid by card with fuel discounts;

Quarterly performance bonus and yearly performance management system;

Monthly engagement activities;

Dedicated HRBP to support your Conectys experience.

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