Lisbon, Portugal
Posted 3 weeks ago
Let’s get to know each other

Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty, and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.

We have the best possible clients in gaming, high tech, travel, retail, finance, and other key industries.

Conectys is fueled by people.

Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys.

We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.

You will be in charge of

  • Supporting Account Business Results: Supporting account staff’s performance
  • Contribute to supporting the management in defining job KRAs
  • Support implementation of individual development plans through learning, coaching, counselling for account workforce
  • Supporting account team’s performance contribute to defining of team-level performance development plans
  • Facilitate team onboarding
  • Planning, reporting, analyzing and providing Account Management, Global Excellence Centers and direct HR supervisors with insights leading to team performance observing the frameworks provided the correspondent structures
  • Facilitating Account level communication regarding HR-related
  • Supporting client relationship
  • Supporting innovative approaches allowing for Local Account performance & growth
  • Sharing best practices and contributing with innovative solutions to Account Performance at Global level
  • Promoting organizational values and competency model at organizational and account level.
You should know!
  • Medium know-how regarding HR processes
  • Advanced data analysis & interpretation skills
  • Advanced excel competencies is mandatory
  • Advanced win-win negotiation technique
  • Advanced interpersonal conflict resolution
  • Advanced individual, team and group development needs analysis
  • Advanced individual, team and group development plans
  • Advanced group presentations & public speeches delivery
  • Basic design skills & blended learning methodology
  • Medium basic individual and team coaching delivery
  • Medium change adoption at individual and group level facilitation & debriefing
  • Basic process analysis & optimization

Monday – Friday

Job Type: Full-time

Job Features

English language levelC1

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