Lisbon, Portugal
Posted 3 months ago
Let’s get to know each other

Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty, and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.

We have the best possible clients in gaming, high tech, travel, retail, finance, and other key industries.

Conectys is fueled by people.

Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys.

We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.

Check this out! How about working in a banking customer support role for a bank that you would actually love to use? Our client is a German direct bank, headquartered in Berlin, offering services throughout Eurozone and the UK.

You will be in charge of

  • You’ll be the front line of our bank client for the markets we activate;
  • Working across multiple channels (email & live chat) to give customers a best in class experience;
  • You will be working on preventing fraud, protecting data and safeguarding customers;
  • You will process inquiries from existing and new customers and deal with their wishes and questions with the latest CRM tools;
You should know!
  • You will have an outstanding commitment to customer service, and the experience to match;
  • Your language will easily blend with native speakers because you are comfortable with both written and verbal communication;
  • You will speak B2 English and C1 German
  • You will seek solutions in challenging situations and you are capable to work independently and as part of a team;
  • You are a trustful and reliable individual;
  • You are flexible and willing to develop.
What we offer!

  • Flexible Work Schedule: Full time, 5 days/week;
  • Competitive financial package
  • Performance-based bonuses;
  • Casual dress code and a friendly environment
  • International career opportunities and a great team

English Language Level1

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