Lisbon, Portugal
Posted 4 weeks ago
Conectys Global BPO Solutions Career Opportunity

Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty, and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.

We have the best possible clients in gaming, high tech, travel, retail, finance, and other key industries.

Conectys is fueled by people.

Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys.

We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.

Conectys Global BPO Solutions Career Opportunity

Support customer via email and chat in order to sort out their questions, doubts and complaints

Answer any questions our members may have

Keep an eye on the needs of the community and feedback on any trends to the team

Work with a close-knit team to help one another, gain insights, and share laughs

Find better ways of doing things, generate ideas, and be a change-maker

Conectys Careers Opportunity

Advanced or native Spanish language written and spoken

Excellent communication skills

English at medium level, written and spoken

Digital skills with ability for quick typing

Prior experience in customer support

Motivation to grow in a fast pace environment

Willingness to work efficiently and attention to detail

Flexibility to work on shift-based schedule on a 24/7 basis

Conectys Global BPO Solutions Career Opportunity

Initial and continuous training related with Communication and Soft Skills

Product specific training related with the tools and customer related contents

Multicultural environment with career growth

Workplace accessible through subway, train or bus

Private health insurance as of the 7th month contract

Meal allowance paid by meal card that give you access to other offers such as fuel discounts

Monthly performance bonus

Parking space available for night shifts

Daily free coffee, tea and fresh fruits

Monthly breakfast with leadership for the TOP Performers

Monthly engagement activities

Dedicated HRBP to support your Conectys Experience

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