Location: Conectys Poznan Outsourcing Center

Conectys is looking to take on board, for its location in Poznan, a motivated IT Support Specialist.

Candidate profile

  • Self-learner and passionate about IT. 
  • Punctual, Responsible and Ambitious.
  • Motivated, Flexible and Respectful.
  • Good communication skills.
  • Available to work in shifts when/if required.

Knowledge required

  • Install and configure MS Windows, MS Office and other applications. 
  • Experience in troubleshooting MS Windows and common applications. 
  • Medium to advanced troubleshooting hardware issues (computers, printers, other peripherals).
  • Networking basics (TCP/IP, addressing, VLAN, etc.). CCNA level or close.

Optional, nice to have skills

  • Medium to advanced Linux knowledge (console only).
  • Advanced networking knowledge (CCNP/CCNP ready).
  • Active Directory knowledge and experience.
  • Medium to advanced DNS and Mail knowledge.
  • VoIP knowledge (SIP, Asterisk, etc.).

1) Main duties

  • Install, configure and maintain local computers and peripherals according to company standards.
  • Install/configure applications/peripherals on the workstations/laptops.
  • Replace faulty equipment and track all changes.
  • Help employees to use various applications when support is requested.
  • Diagnose and troubleshoot various IT issues (local and remotely).
  • Basic hardware troubleshooting
  • Diagnose and replace faulty components (HDD’s, memory modules, network cards, switches, etc).
  • Update various firmware.

2) Maintenance tasks

  • Maintain all computers and peripherals clean and functional.
  • Maintain computers and peripherals configuration accordingly with company standards.
  • Maintain up to date network information on predefined documents.
  • Maintain relationship with local service providers (telecom, electric, IT service/product vendors, etc.).
  • Maintain local infrastructure/local hands for remote IT (diesel generator, server room equipment’s, etc.).

Benefits

  • Pleasant, challenging and flexible work environment in a fast-growing company.
  • Working for the best BPO Company for 2016 in Eastern Europe.
  • Rewards & Benefits according to your performance and involvement.
  • Private medical Insurance and meal tickets.
  • International/global exposure.
  • Opportunity to build and shape a local IT team (med-long term).

Please submit your CV and Cover Letter to This email address is being protected from spambots. You need JavaScript enabled to view it. or by using our application form on the right. If your CV will match the requirements, our HR Team will contact you in a short time for a preliminary phone interview.

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