By |Published On: August 25th, 2020|Categories: Announcements|Comments Off on Conectys hires a Head of Digital – Plans to hire more digital consultants in the future|Tags: , , , |

Bucharest, Romania — Conectys is delighted to announce the hire of its first-ever Head of Digital.

Has a strong track record in Digital technologies, especially in Robotic Process Automation, AI, and Chatbot technologies. Andrei is deeply passionate about the potential of these new technologies and takes a Digital First view from a business process impact perspective.

He will build a team of Digital First Consultants who will work hand in hand with the Sales and Marketing team, with Conectys Operations and with internal Conectys business process owners in order to discover, define, develop and implement Digital Technologies with his team.

This is the beginning of a process of hiring multiple digital consultants to the Conectys team in the long-term interest of serving clients with both front- and back-end RPA options.

conectys global bpo
Let’s talk solutions!

About Conectys

Conectys is a recognized leader in global multilingual and multicultural outsourcing services, providing specialized award-winning solutions that create significant competitive differentiation and brand value for global organizations. Conectys combines talented multilingual teams with effective quality processes that are driven by customer experience and proven technology to deliver new levels of service personalization and profitability. Conectys offers Multilingual Customer Service, Technical Support, User Generated Content Moderation, and Network Operations Center services, from strategically chosen delivery locations, in over 35 languages, 24/7/365. All services are powered by Conectys’ Contact Center SaaS, ConectysOS®, an industry-recognized Automation Project of the Year finalist. It is designed to bring value proposition to clients with standard features connecting quality monitoring, workforce management, and real-time views, a robust CRM, with automated reporting and data analytics and customer insight for an all in one PCI DSS compliant Customer Management System.

Conectys has facilities in the U.S., Belgium, Romania, Taipei, Turkey, Poland, Portugal and the Philippines, providing a global footprint and international scale to high-tech, retail, telecommunications, finance, travel, hospitality, gaming and entertainment companies. Conectys is ISO 9001:2018 certified and PCI DSS Compliant. Conectys received a Silver Stevie® in 2017 for excellence in Customer Service and a Gold Stevie® in 2016. Conectys was also awarded Best BPO Firm of the Year 2016 and 2014 at the CEE Awards and has been ranked a Top 10 Global Multilingual Outsourcing Vendor by leading analysts.

Return to Announcements Page

Here are some more relevant Announcements

Conectys wins 2021 Bronze Stevie Awards

May 27th, 2021|

We’re proud to announce we’ve been awarded a Bronze 2021 Stevie Award in the category of Contact Center or Customer Outsourcing Provider of the Year. We previously won Stevie Awards in 2020, 2017, and 2016 in similar customer support and sales categories. “I’m extremely proud of the work, dedication, and [...]

What are some good processes to start with RPA?
Why do RPA projects fail?

More News!

2705, 2021

Conectys wins 2021 Bronze Stevie Awards

We’re proud to announce we’ve been awarded a Bronze 2021 Stevie Award in the category of Contact Center or Customer Outsourcing Provider of the Year. We previously won Stevie Awards in 2020, 2017, and 2016 in similar customer support and sales categories. “I’m extremely proud of the work, dedication, and [...]

2804, 2021

Conectys becomes official UiPath partner

Today’s leading enterprises choose an ‘automation first’ strategy to become faster, more adaptable, and create capacity for innovation within their organizations. That’s why we’re pleased to announce our partnership with UiPath, which aligns Conectys with [...]

411, 2020

We’ve exceeded 3,000 total employees globally

3000 total employees globally As we celebrate our 16th anniversary as a company, we’re proud to announce that we’ve exceeded 3,000 total employees globally as of October 2020 -- beating our growth goals by 50%! We’ve [...]