ISTANBUL, TURKEY (November 2018) —Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announces it has begun operations in Istanbul, Turkey. The fast-growing BPO selected Turkey for the diversity of its talent pool, education level and multilingual workforce. This rapid expansion is still continuing with strong momentum in 2019.
“We’re very proud of our new location in Istanbul already,” says Conectys’ CEO Arnold Cobbaert. “This is a key area with top talent and language diversity, and it’s the perfect complement to our other eight global locations. With a population of over 20 million, Istanbul gives our clients access to native Turkish, German, French, Arabic, Russian, Dutch and other Western European languages, at competitive cost levels. We’ve invested heavily in recruiting, developing and learning from local management on the ground in Turkey, and are pleased about all the new possibilities this location gives our international customers.”
The site in Istanbul, Turkey was also selected because of its direct connection to an international airport and prime infrastructure. Additionally, Istanbul has graduates 86,000 university students annually and is attracting a growing range of international students.
Conectys is actively hiring now. The company is recruiting team members who are fluent in Turkish, English, German and/or Arabic languages for content moderation and management roles. Interested applicants can learn more here: Conectys Careers.
Conectys is a recognized leader in global multilingual and multicultural outsourcing services, providing specialized award-winning solutions that create significant competitive differentiation and brand value for global organizations. Conectys combines talented multilingual teams with effective quality processes that are driven by customer experience and proven technology to deliver new levels of service personalization and profitability. Conectys offers Multilingual Customer Service, Technical Support, User Generated Content Moderation and Network Operations Center services, from strategically chosen delivery locations, in over 35 languages, 24/7/365. All services are powered by Conectys’ Contact Center SaaS, ConectysOS®, an industry recognized Automation Project of the Year finalist. It is designed to bring value proposition to clients with standard features connecting quality monitoring, workforce management and real-time views, a robust CRM, with automated reporting and data analytics and customer insight for an all in one PCI DSS compliant Customer Management System.
Conectys has facilities in the U.S., Belgium, Romania, Taipei, Turkey, Poland, Portugal and the Philippines, providing a global footprint and international scale to high-tech, retail, telecommunications, finance, travel, hospitality, gaming and entertainment companies. Conectys is ISO 9001:2018 certified and PCI DSS Compliant. Conectys received a Silver Stevie® in 2017 for excellence in Customer Service and a Gold Stevie® in 2016. Conectys was also awarded Best BPO firm of the Year 2016 and 2014 at the CEE Awards and has been ranked a Top 10 Global Multilingual Outsourcing Vendor by leading analysts.