By |Published On: October 16th, 2016|Categories: Posts|Comments Off on Complexity in the US spells success in the Philippines|Tags: , , , |
Outsourced Customer Experience Services

The US medical diagnosis coding system is changing.

That, in itself, might not be much news to the rest of the world. But for the outsourcing industry in the Philippines, it is a sign that business will soon be booming.
The nation has already outranked India as the most popular outsourcing location for BPO services, and call centre services in particular. By 2016, it is expected to reach 1.3 million active employees and register over $20 billion in revenue.

conectys global bpo
Let’s talk solutions!

From Phys.org we learn that Dan Reyes, chairman of the IT & Business Process Association of the Philippines, and Jose Mari Mercado, the association’s president and CEO, are confident that the revision in the U.S. healthcare system will bring an influx of medical contracts to the country. The staggering 385% growth, from 14,000 diagnostic codes to 68,000, will see the number of processing positions in the Philippines increase dramatically.

The future looks bright for both healthcare graduates in the Philippines and outsourcing companies based there.

Back
Contact us
blog post image

Check out some more relevant posts:

Content Moderation Trends for 2021

January 27th, 2021|Categories: Posts|Tags: , , |

Content moderation became a huge topic in the early days of 2021, especially around social platforms (i.e. Twitter) and their banning of certain public figures (i.e. then-U.S. President Trump). Entire episodes of podcasts were dedicated to content moderation, executives from some [...]

The rise of the on-demand economy and what it means for outsourcing

January 13th, 2021|Categories: Posts|Tags: , , , |

Back in 2015, The Wall Street Journal did a nice deep dive on “the on-demand economy,” which essentially refers to companies like Amazon, Uber, et al. You can get what you want -- a car, or a box of diapers -- relatively soon after you want [...]