User-Generated Content Moderation

Keep your community engaged and brand-safe with expert 24/7 moderation services in 35+ languages. Smart, flexible, and affordable solutions.

Pay only for what you use.


At Conectys, we work with the largest Chinese social media and retail companies to provide real-time comment, image, and live streaming video moderation services that cover social networks, blogs, apps, forums, chat rooms and more across multiple customer channels and industries. Our model allows for an extremely flexible relationship and a source of constant strategic guidance and support for our Chinese clients.

Conectys Global BPO Provider

UGC & Social Moderation

Our skilled teams (thousands of employees) monitor, moderate, and manage official and brand-related social media streams, measure customer sentiment, and implement community engagement campaigns keeping your platforms healthy.

We blend human analysis with advanced online moderation technologies that enable you to lower exposure risk and enhance and promote positive brand awareness.

Our experts are not only brand advocates but brand ambassadors who work as an extension of your brand. We can also help with expansion into new geographies, adapting your moderation process to the regions you target.

Social Media Moderation

Our outsourced social media teams monitor comments, conversations, images, videos and any kind of multimedia content shared, tweeted or pinned to your official accounts or brand pages.

  • Facebook Comment Moderation

  • Twitter Moderation

  • Image Moderation (e.g. Instagram, Pinterest)

  • Video Moderation (e.g. YouTube, TikTok)

  • App Moderation

  • Forums & Chat Room Moderation

Key Benefits

  • Analyse customer sentiment through expert review and case categorization

  • Guarantee a safe and consistent online brand experience

  • Protect your community and brand around the clock

  • Enhance customer engagement and loyalty

  • Increase lead conversions

  • Gain market insights through extensive data analysis

  • Have the latest brand awareness trends at your fingertips

  • Massive global scale potential

  • Experience with multi-billion dollar brands

  • Expansion efforts

  • Flexible and collaborative client/partner relationship

Let’s talk solutions!

24/7/365 Availability!

Do you need contact center services between 9AM and 5PM on weekdays, in all languages? Or perhaps on particular days and in select languages. What about all the way up to 24/7 in any language combination available? We have just the solution you need, when you need it.

UGC Moderation

Our multilingual and multicultural teams monitor your online platforms, flag and address inappropriate content according to your brand and social safety guidelines, ensuring a smooth online experience for all.

  • Comment Moderation

  • Audio-Visual Moderation

  • Image Moderation

  • Multilingual, Multicultural Teams

Industries Served

We have successfully integrated, executed and monitored communication campaigns for clients across a variety of industries.

  • High Tech

  • Telecom

  • HR

  • Finance

  • Retail & E-Commerce Products

  • Gaming & Entertainment

  • Travel

  • Social Media


chinese content moderation solutions
chinese content moderation solutions
chinese content moderation solutions

Why Conectys?

Digital-first thinking

Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?

Consultative partner

We regularly co-create strategies with clients and inform product/sales decisions.

Global Outsourcing Partner

13 locations, 35+ languages, WFH agents, and 24/7 availability.


Pricing models, staffing models (up/down seasonal demand), training approaches, and more.


Perfect team, professional approach, very satisfied

Human Resource Executive, Automotive Manufacturing


Conectys is an excellent partner, especially given our own rapid development and growth as a business

Director of Operations, Internet Service Provider


Excellent growth for the company and evidence of building the necessary resources to accommodate that growth

Judge, Stevie Awards


Our clients customer experience improved considerably. Highly recommend

CEO, Sports Monitoring Instruments


An excellent partner. Conectys some very high-quality individuals and have proven, on several occasions, their willingness to adapt to the changing needs of our business

Project Manager, Global Payments Solution Provider


I’m a Conectys promoter.

CEO, Luxury Automotive Manufacturing

Talk to a Sales expert

Chinese Content Moderation

Learn more about how Conectys can create a tailored solution for your content moderation needs, allowing you to scale globally and reduce costs while enabling your internal team to focus more on customers and business growth.