Multilingual Outsourced Call Center
Helping Chinese companies scale globally & reduce costs with our omnichannel, 24/7/365 call center services in over 35 languages.
CALL CENTER SERVICES
Conectys delivers a wide range of contact center services and call center outsourcing solutions to some of the largest Chinese brands in existence. We service clients in over 35 languages from 10 locations, including one in Taipei.
From Virtual Assistance to Customer and Technical Support, we have the outsourced call center service package to provide amazing Customer Experience (CX) services.
All our call center outsourcing solutions offer the full extent of our multilingual capabilities and decades of BPO experience across billion-dollar companies and high-growth, high-tech industries. For Chinese companies looking for services to help them expand globally, there’s no better partner than Conectys.
We speak English, German, French, Spanish, Italian, Dutch, Portuguese, Polish, Czech, Romanian, Hungarian, Bulgarian, Russian, Greek, Turkish, Arabic, Swedish, Norwegian, Finnish, Danish, Mandarin Chinese, Japanese and more – all for seamless communication across cultures.
Customer Service Outsourcing
Get award-winning multilingual customer service solutions designed to deliver exceptional Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort (CES) and First Contact Resolution (FCR) results that win and retain customers.
Technical Support Outsourcing
Get award-winning multilingual technical support solutions that offer the right expertise where you need it and tailored to support multiple channels in a broad range of technologies and audiences.
Market Research
Easily gauge global and local market trends and buyers so you are always two steps ahead of the competition. Great for expansion efforts, as well — we can help you adapt call center best practices to new markets that you target.