Why Happy Employees Make Better Employees

 

The past few years have produced a bevy of research reporting the connection between employee happiness and improved productivity. In one study, economists at the University of Warwick reported that happy employees are as much as 12% more productive than their counterparts, while unhappy employees are as much as 10% less productive.

It’s here! The time of the year when we count our blessings and prepare for the New Year that is waiting just around the corner. 2016 is nearly upon us and we are pleased to say that 2015 has been very generous with us. Here are 5 things we have been especially proud of this year.

Customer service excellence does not happen by magic. No elves come out at night to answer questions, send replacements for DOAs or gauge satisfaction levels. So who does all that?

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