We won again at the EOA and NOA
It was our second year participating in these two distinguished industry competitions and we brought home the titles of European Outsourcing Service Provider of the Year and Outsourcing Contact Centre Provider of the Year from the European Outsourcing Association and the National Ooutsourcing Association, respectively. We couldn’t have done it without our hardworking and talented teams. As to the trophies themselves, you can see them in the Reception Area of our Bucharest main office.
We caught the BPaaS wave and we are riding it
Business Process-as-a-Service is more than automated processes and higher efficiency. It helps, of course, to implement automation technology and streamline workflows. But BPaaS is also a business model focused on developing a closer relationship with clients, based on shared risk and a focus on outcome and value beyond KPIs. ConectysOS, our cloud-based platform takes us one step closer to the BPaaS economy.
We opened a new operational centre at Sibiu
Expanding is part and parcel of being a successful business. BPO companies, such as ours, are also marked by the strategies used to acquire new resources. The Romanian city of Sibiu is known for its German speakers and Conectys for its multilingual teams - the choice was simple. We are always looking for expansion opportunities and the first month of 2016 will bring a new location announcement, so watch this space.
We are now more than 500 Conectysians
With four locations around the world - one in Belgium, two in Romania and one in the Philippines, to say nothing of our Work from Home colleagues - our teams are spread all around the world. There are now over 500 of us working together on behalf of global brands and organisations, and our number is only going to grow.
We became digital publishers
Our Sales & Marketing department went into overdrive this year, debuting a new publishing program complete with white papers, infographics, workbooks and, yes, this blog. We are most proud of the Outsourcing Made Easy initiative that will guide companies through the process of researching and selecting a provider, to developing successful multi-year partnerships and conquer any challenge. We look forward to sharing more of our outsourcing experience with our readers, opening a window into the Conectys way of work and life.
We hope your year has been at least as wonderful as ours. We’ll meet you back here in 2016 with new outsourcing news and insights. Until then…
Everyone at Conectys wishes you
Happy Holidays and an amazing New Year!