We set 2020 goals eight years ago. How’d we do?
In 2012, our vision for Conectys in 2020 was, broadly, to be the recognized market leader in multilingual [...]
Ways to reduce customer service response time
The need to reduce customer service response time is readily apparent, so we won’t belabor the importance [...]
Gaming content moderation: How to do it better
The primary challenge of gaming content moderation Katherine Cross, working on her Ph.D. at the University of [...]
Moderator mental health: How we make the Internet a safer place
Content moderation, social media, and mental health Tons of global brands seek us out to help them [...]
Conectys partners with high-growth identity verification marketing leader
We’re proud to announce we’ve recently partnered with one of the world’s leading identity verification companies.As part of [...]
Ways to measure customer success at scale
How do you know you’re doing right by your customers? Customer experience metrics, customer success metrics, client [...]
Conectys partners with global leader in online business reviews
We’re thrilled to announce we’ve signed an engagement with one of the leading business review sites in the [...]
What should you be looking for when selecting new locations for your business?
First, before you think we’re tone-deaf… This post is going to be about questions to ask before [...]
The solution to customer experience isn’t throwing more tech at it
You already know content moderation is very important. When we hit our targets, our clients hit their [...]
Cultivating joy in the global workplace
Why are we writing about joy in an economically-uncertain time? Because in a time that can be very gloom [...]