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About Conectys

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So far Conectys has created 192 blog entries.

COVID and the doubling-down on flexibility and speed in B2B partnerships

2020-10-13T11:13:54+03:00September 25th, 2020|Categories: Posts|Tags: , , , |

The biggest transformation we’ve seen since mid-March is the need for flexibility and speed in customer interactions. We need partners and customer experience processes that can adapt quickly, creatively, [...]

Five major shifts in customer experience because of COVID

2020-10-13T11:14:20+03:00September 24th, 2020|Categories: Posts|Tags: , , |

We’re entering a nearly-Golden Age of customer experience, and in reality, a lot of the trends we were already seeing are just being accelerated now. What are some of [...]

COVID and the acceleration of customer experience trends

2020-10-13T11:14:55+03:00September 18th, 2020|Categories: Posts|Tags: , , |

If you sat quietly for 15 minutes and tried to figure out all the different ways that COVID-19 impacted customer experience, you’d probably come to a list something like [...]

RPA Projects: How long until implementation, and who is involved?

2020-10-13T11:15:15+03:00September 10th, 2020|Categories: Posts|Tags: , , , |

Start here, with two previous posts on the topic: What types of projects are good for RPA? When RPA projects fail, why does that happen? OK. Now let’s talk [...]

Conectys hires a Head of Digital – Plans to hire more digital consultants in the future

2020-09-03T16:14:54+03:00August 25th, 2020|Categories: Announcements|Tags: , , , |

Bucharest, Romania -- Conectys is delighted to announce the hire of its first-ever Head of Digital. Has a strong track record in Digital technologies, especially in Robotic Process Automation, [...]

What are some good processes to start with RPA?

2020-10-13T11:16:24+03:00August 24th, 2020|Categories: Posts|Tags: , , |

There can, unfortunately, be a belief among executives that automation is a “silver bullet” that can solve numerous problems around process and cost containment. There’s some evidence that some [...]

B2B during COVID: Core tenets similar, delivery methods very different

2020-10-13T11:16:43+03:00August 18th, 2020|Categories: Posts|Tags: , , , |

How B2B has changed, per McKinsey McKinsey recently launched a survey of B2B decision-makers across 11 countries, seven sectors, and 14 categories of spend. We’re obviously very interested in [...]

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