The Banking Industry and Customer Experience in the Age of Fintechs
Whatever part of the banking industry you fall into, there’s no denying the relevance of - and [...]
Whatever part of the banking industry you fall into, there’s no denying the relevance of - and [...]
You don’t have to go far to hear the acronyms UX (user experience) and CX (customer experience) [...]
We often talk about our ‘work from anywhere’ solutions as a point of pride. This is because [...]
If you asked someone years ago for an outsourcing definition, you’d probably hear something about cost reduction, [...]
Conectys Romania, June 2018 - Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announces [...]
Three Major Changes and Two that will Shape the Future Tim Berners-Lee, an English computer scientist, wrote [...]
One of the biggest concerns we hear from companies that are considering outsourcing their customer service to [...]
Given how fast-paced and digitized everything has become, it’s no wonder that paying quickly, easily and securely [...]
For many industries, like hospitality and telecom, call centers are a given. There’s no way to meet [...]
Many company leaders aren’t sure how to use data, but know they need to. In a survey by Tech [...]