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One of the biggest concerns we hear from companies that are considering outsourcing their customer service to [...]
One of the biggest concerns we hear from companies that are considering outsourcing their customer service to [...]
Given how fast-paced and digitized everything has become, it’s no wonder that paying quickly, easily and securely [...]
For many industries, like hospitality and telecom, call centers are a given. There’s no way to meet [...]
Many company leaders aren’t sure how to use data, but know they need to. In a survey by Tech [...]
So you’re the CEO of a rapidly growing company, and it’s pretty much [...]
Microtransactions, the small in-game payments you make to purchase special equipment or benefits, are becoming a steady [...]
EOA Awards, NOA Awards, CEE Awards, Stevie Awards – the list could go on. The outsourcing world [...]
Think about all the frustrations that can come with hiring, managing and retaining a group of people [...]
Iloilo, Philippines April 3rd, 2018 - Conectys, the recognized leader in multilingual and multicultural outsourcing services, today [...]
Artificial intelligence (A.I.). Natural language processing (NLP). Machine Learning. Chatbots. You can’t read the news without hearing [...]