fbpx

About Conectys

This author has not yet filled in any details.
So far Conectys has created 165 blog entries.

Moderator mental health: How we make the Internet a safer place

2020-05-20T16:42:48+03:00May 20th, 2020|Categories: Posts|Tags: , , , |

Content moderation, social media, and mental health Tons of global brands seek us out to help them create safe and helpful online communities through user-generated content moderation support of all kinds including image, text, and audio/video. One of the big trends we’ve seen in [...]

Conectys partners with high-growth identity verification marketing leader

2020-05-14T11:00:52+03:00May 14th, 2020|Categories: Announcements|Tags: , , , |

We’re proud to announce we’ve recently partnered with one of the world’s leading identity verification companies. As part of the agreement, Conectys will deliver 24x7 outsourced content moderation and document verification services. Conectys’ new client supports many of the largest retail brands in [...]

Ways to measure customer success at scale

2020-05-20T12:07:10+03:00May 13th, 2020|Categories: Posts|Tags: , , |

How do you know you’re doing right by your customers? Customer experience metrics, customer success metrics, client satisfaction metrics, and more have exploded in the last five years. The gold standard is still NPS, or Net Promoter Score. NPS was initially pioneered at Intuit [...]

Conectys partners with global leader in online business reviews

2020-05-12T08:48:18+03:00May 12th, 2020|Categories: Announcements|Tags: , , , |

We’re thrilled to announce we’ve signed an engagement with one of the leading business review sites in the world. Conectys will deliver multilingual, outsourced content moderation across over three billion views per month. The client’s accelerated growth over the past three years had exceeded the internal capacity to [...]

What should you be looking for when selecting new locations for your business?

2020-05-06T08:06:26+03:00May 6th, 2020|Categories: Posts|Tags: , , , |

First, before you think we’re tone-deaf… This post is going to be about questions to ask before opening a new office in a new country or region, but we also realize this is an economically uncertain time for a lot of brands -- although [...]

The solution to customer experience isn’t throwing more tech at it

2020-04-27T11:18:24+03:00April 22nd, 2020|Categories: Posts|Tags: , , , |

You already know content moderation is very important. When we hit our targets, our clients hit their targets. And while it may seem awkward to talk about hitting targets during a period of global health uncertainty, the actual reality is that for many of [...]

Cultivating joy in the global workplace

2020-04-13T18:28:57+03:00April 13th, 2020|Categories: Posts|Tags: , , , , |

Why are we writing about joy in an economically-uncertain time? Because in a time that can be very gloom and doom, why not interject some positive thinking into the world? The reality is that, even in the best of economic times, a lot of global employees [...]

There’s a global surge in user-generated content. What’s next?

2020-04-08T10:04:52+03:00April 8th, 2020|Categories: Posts|Tags: , , |

Did you think we were going to discuss social distancing? Because of the coronavirus pandemic, and because a lot more people globally are working from home (we had to move about 2,000 people to work from home in just under nine days), there’s a massive surge in [...]

How to Choose the Right Outsourcing Provider

2020-02-11T15:02:01+02:00April 2nd, 2020|Categories: Posts|Tags: , , , , |

So you have decided to invest in an outsourcing relationship. That is a great plan with the potential to yield results beyond your expectations. Of course, the natural next step would be to research providers. But do you know what to look for, the [...]

Scale and continuity in the #CoronaVirus pandemic

2020-03-18T15:06:22+02:00March 18th, 2020|Categories: Posts|Tags: , , , |

Work from home is a big topic these days… and rightfully so. In an effort to “flatten the curve” of coronavirus, many organizations have shifted a percentage of their employees -- the ones that can, essentially -- to work from home. It’s happening so much [...]

Load More Posts