Conectys shortlisted for the “BEST BPO FIRM OF THE YEAR” at the 2017 CEE Shared Services and Outsourcing Awards


CEE Awards Shortlist 2017 Conectys

BUCHAREST, ROMANIA, January 18, 2017 – Conectys is pleased to announce it has been shortlisted for the CEE Shared Services and Outsourcing Awards 2017. The global Business Process Outsourcing provider was nominated for the title of BPO Firm of the Year, a title holding the utmost recognition at the CEE Shared Services and Outsourcing Awards.

300+ guests and over 50 international firms are expected at the 5th edition of the CEE Shared Services and Outsourcing Awards Gala on February 2, in Warsaw, Poland.

CEE-headquartered, Conectys was shortlisted following its exponential growth both regionally and globally, for its industry leading client NPS rating and innovative Business Process as a Service technology. Last year alone, the company added a 6th operational site by expanding to APAC, grew its headcount by 40% globally and completely redesigned its technology backbone, ConectysOS. With built-in automation and seamlessly integrated global delivery, ConectysOS created significant cost savings as well as transparency and agility for Conectys’ clients.

We are honoured once again to be a frontrunner among the nominees for the CEE Shared Services and Outsourcing Awards. 2016 has been a tremendous year for Conectys and our clients. We won 4 BPO awards, went truly global, servicing Europe, the Americas and APAC regions while growing by over 107% in our Philippines centre and over 40% globally. Over three thirds of Conectys’ clients adopted ConectysOS, enabling real-time NPS /FCR /CES customer insights for process redesign and agile customer satisfaction. I look back at 2016 with a proud smile and I’m highly confident in a successful 2017 for our employees, current and future clients.” said Arnold Cobbaert, Conectys’ CEO.

About Conectys

Conectys is a recognised leader in multilingual and multicultural outsourcing services. Its specialised outsourcing capabilities set it apart from its competitors and create real value for global brands and organisations. Conectys combines talented multilingual teams with streamlined processes and best-in-breed technology under its automated Business Process as a Service (BPaaS) platform, ConectysOS, to deliver new levels of service personalisation and efficiency.

Conectys currently has six facilities located in Belgium, Romania, the Philippines and Taiwan, as well as a tenured Work from Home delivery teams, providing a global footprint and international scale to Retail, Telecommunications, Gaming, Healthcare, Finance, Travel, Hospitality, Media and Entertainment companies.

Conectys is ISO 9001:2008 certified and PCI DSS Compliant.