Conectys Passes ISO 9001 Audit for the Ninth Consecutive Year
BUCHAREST, ROMANIA, March 24th, 2016 – Conectys, the global Business Process Outsourcing provider, today announced that it has passed the yearly ISO 9001:2008 certification with flying colors.
The ISO 9001:2008 audit monitors that companies in all industries are consistently meeting client’s applicable statutory and regulatory requirements, while also exceeding performance levels by effectively applying their Quality Management System (QMS). Conectys has been found with zero non-conformities by the 3rd party auditors and is well underway to a successful transition to the new version of the standard, ISO 9001:2015.
It is the ninth year in a row that Conectys’ quality approach and processes achieve ISO 9001 certification, validating the maturity of its QMS and demonstrating the company’s dedication towards excellence in the outsourcing industry and to delivering premium quality services to its clients.
“We are very pleased to have passed the yearly ISO 9001 audit for the ninth year in a row,” said CEO Arnold Cobbaert. “Our multilingual, up-skilled teams and our clients deserve the best. This is why we’ve invested in over ten certified auditors and conduct bi-annual internal audits, to ensure our processes deliver the right balance between simplicity and rigorousness. We are also committed to go above and beyond our clients’ expectations, which is why we’ve extended our premium Quality Management System to all our global locations.”
The ISO 9001:2008 certification compliments Conectys’ COPC OSP alignment, ITIL certification, NOA Lifecycle alignment, as well as its PCI DSS compliance.
Conectys is a recognised leader in multilingual and multicultural outsourcing services. Its specialised outsourcing capabilities set it apart from its competitors and create real value for global brands and organisations. Conectys combines talented multilingual teams with streamlined processes and best-in-breed technology under its automated Business Process as a Service (BPaaS) platform, ConectysOS, to deliver new levels of service personalisation and profitability.
Conectys has six facilities in Belgium, Romania, the Philippines and Taiwan, as well as a tenured Work from Home delivery system, providing a global footprint and international scale to Retail, Telecommunications, Gaming, Healthcare, Finance, Travel, Hospitality, Media and Entertainment companies.
Conectys is ISO 9001:2008 certified and PCI DSS Compliant.