Conectys named finalist at the 2016 Stevie Awards
BUCHAREST, ROMANIA, January 22, 2016 – Conectys, the global Business Process Outsourcing expert, today announced it has been shortlisted among the finalists of the US-based 2016 Stevie Awards for Sales & Customer Service.
The company has been recognised in the Contact Center or Customer Service Outsourcing Provider of the Year category from a large pool of international players.
Now at its 10th edition, the Stevie Awards recognise and promote the achievements of business specialists worldwide. With five main categories and over 100 subcategories, the Stevie Awards cover Sales, Business Development, global Solution Providers, Customer Service and Contact Centre operations, as well as New Products and Services.
With over 11 years of BPO experience, Conectys is honoured to be one of the finalists of this industry-heavy competition. The company, known for its excellent multilingual contact centre solutions, has been chosen for its competitive blend of talent, processes and automation.
Conectys stood out for its comprehensive services offered globally from facilities in Belgium, Romania and the Philippines, as well as through a network of Work from Home specialists. At the same time, the outsourcing expert was praised for its outcome-focused business partnerships with top brands, enhanced by automated Customer Satisfaction monitoring and intelligence that elevate customer service from a necessity to a clear opportunity for clients to drive brand awareness, advocacy and growth.
The people-focused company culture is another aspect of Conectys that impressed the judges. The training and career advancement opportunities offered by the company are rounded off by community-oriented CSR initiatives and a special “Friends & Family” atmosphere that has had a positive impact on contact centre development as reflected in Conectys’ results from 2014-2015.
The Stevie Awards winners will be announced on March 4, at the 2016 awards gala at the Paris Las Vegas Hotel in Las Vegas, Nevada.
Conectys is a recognised leader in multilingual and multicultural outsourcing services. Its specialised outsourcing capabilities set it apart from its competitors and create real value for global brands and organisations. Conectys combines talented multilingual teams with streamlined processes and best-in-breed technology under its automated Business Process as a Service (BPaaS) platform, ConectysOS, to deliver new levels of service personalisation and profitability.
Conectys has six facilities in Belgium, Romania, the Philippines and Taiwan, as well as a tenured Work from Home delivery system, providing a global footprint and international scale to Retail, Telecommunications, Gaming, Healthcare, Finance, Travel, Hospitality, Media and Entertainment companies.
Conectys is ISO 9001:2008 certified and PCI DSS Compliant.