Conectys Named Outsourcing Contact Centre Provider of the Year by the NOA
LONDON, UK, November 20, 2015 – Conectys, the global outsourcing powerhouse, today announced it has won the 2015 Outsourcing Contact Centre Provider of the Year title at the National Outsourcing Association Awards (NOA). The awards gala took place on November 19th in London, UK.
This is the second year in a row that Conectys secures NOA’s distinguished prize. The NOA CEO, Kerry Hallard, commented on the 2015 award submissions: “Following one of its strongest ever years, the global outsourcing industry is undergoing a paradigm shift in terms of technology, customer centricity and client expectation. The industry’s key providers are performing as well as ever, alongside a number of new contenders and partnerships pushing the limits of what can be achieved through outsourcing.”
The 2015 award comes as further confirmation of Conectys’ dedication to providing the highest class of outsourced contact centre solutions to its clients, and an engaging company culture to its multilingual, multicultural workforce. Conectys’ focus on business transformation and its outcome-oriented partnerships with international clients have enabled the global contact centre services provider to consistently deliver efficiency gains, innovation and value beyond KPIs, setting new standards for successful collaborations.
Conectys’ CEO, Arnold Cobbaert, took the opportunity to thank the multilingual teams in the company’s four locations worldwide: “It is our great pleasure to accept this distinguished NOA award for the second year running. With the shortlist for the 2015 edition of the NOA Awards bringing together some of the biggest names in outsourcing, we are proud to be recognised for our global multilingual contact centre solutions. Of course, a very big “thank you” goes to our passionate teams, the amazing Conectysians all over the world. Such awards mark our progress toward the top of the outsourcing industry year after year. It is fantastic to see how far we have come together. The sky truly is the limit to what we can achieve as a team.”
In October 2015, Conectys won the award for European Outsourcing Service Provider of the Year at this year’s EOA Gala, and counted four more industry prizes in 2014. In 2016, the company aims to renew its participation in the main outsourcing events of the year, and establish itself as a key expansion partner for international companies looking to scale to or outside the boundaries of Europe, the US and APAC.
Conectys is a recognised leader in multilingual and multicultural outsourcing services. Its specialised outsourcing capabilities set it apart from its competitors and create brand value for global organisations. Conectys combines talented multilingual teams with effective quality processes and proven technology to deliver new levels of service personalisation and profitability.
Conectys has facilities in Belgium, Romania and the Philippines, as well as a secure Work from Home delivery system, providing a global footprint and international scale to retail, finance, travel, hospitality, gaming, and entertainment companies.
Conectys is ISO 9001:2008 certified and PCI DSS Compliant.