Conectys Shortlisted for Two European Outsourcing Association Awards

Bucharest, Romania, 23 April, 2014 – Conectys, the recognised leader in multilingual and multicultural outsourcing services, announced today that it has been shortlisted for two European Outsourcing Association (EOA) awards. Conectys has been nominated for the European BPO Contract of the Year Award, and Outsourcing Works – the Award for Delivering Business Value in European Outsourcing.

Now in their fifth year, the EOA Awards recognise and celebrate the efforts of companies and individuals who have demonstrated best practice in outsourcing across Europe. The shortlist was compiled by a panel of respected industry judges who consider the projects’ original objectives, challenges, results and critically the companies’ approaches to best practice, governance and innovation. The winners will be revealed at the NOA Symposium on the 10th July 2014 in St Paul’s, London.

Conectys prides itself on understanding its customers’ objectives and providing suggestions and solutions that add-value and actively contribute to their growth. The award shortlisting is a reflection of this outlook and the quality of Conectys’ outsourcing services, its passion for customer experience and its commitment to outstanding business processes. Conectys works with its customers to quickly achieve operational efficiencies, higher levels of customer satisfaction and significant cost savings on a global scale.

“This is the first time Conectys has participated in the EOA awards, so we are honoured to have been recognised by our industry peers for not just one, but two awards” says Arnold Cobbaert, CEO of Conectys. “We pride ourselves on being a trusted partner to our customers and delivering high quality, multicultural outsourcing services. The shortlisting is testament to our hard work and our commitment to our clients and outsourcing best practice.”  

Conectys has achieved strong commercial traction in the past 18 months, increasing its employee base by an impressive 60% in 2013. Earlier this year, Conectys was awarded BPO of the Year at the 2014 CEE Outsourcing and Shared Services Awards and Best Medium Sized Call Centre at the Romanian Contact Centre Awards.

About Conectys

Conectys is a recognised leader in multilingual and multicultural outsourcing services. Its specialised outsourcing capabilities create significant competitive differentiation and brand value for global organisations. Conectys combines talented multilingual teams with effective quality processes and proven technology to deliver new levels of service personalisation and profitability.

Conectys has facilities in Belgium, Romania and the Philippines, providing a global footprint and international scale to telecommunications, travel, hospitality, media and entertainment companies.   

Conectys is ISO 9001:2008 certified and PCI DSS Compliant. Conectys was also awarded Best BPO firm of the Year 2014 at the CEE Awards and has been ranked a Top 10 Global Multilingual Outsourcing Vendor by leading analysts.