Conectys Increases Operational Seats in Bucharest Facility by 50 per cent
Strong commercial growth in 2012 drives need for additional capacity
Bucharest, Romania, January 2013 – Conectys, the recognised leader in multilingual and multicultural outsourcing services, announced today that it has increased the number of operational seats in its Bucharest facility by 50 per cent. This expansion in capacity is a direct result of Conectys’ commercial growth throughout 2012, as the company saw its customer base increase dramatically. Conectys enjoyed a variety of high profile wins across its business process and customer experience outsourcing service offerings.
Conectys now offers up to 450 seats in its newly refurbished Bucharest hub. As part of the expansion, Conectys has added a large training lab capable of hosting groups of up to 60 seats, multiple conference rooms for more focused feedback sessions and an employee relaxation room. The added facilities will ensure Conectys improves its already strong vertical expertise including supporting the likes of communications service providers, travel, hospitality, gaming and entertainment companies.
In addition to investing in extra operational seats, Conectys has also strengthened its commitment to ensuring reliable and secure business continuity for its clients. The extended Bucharest hub will continue to withstand any unforeseen short-term outages or natural disasters thanks to a series of key processes and technologies that guarantee a secure and productive working environment. This includes the ability to ensure a constant power supply and seamless reliable connectivity, thanks to carefully managed co-located servers and web based systems.
“The expansion of our Bucharest facility is the product of strong growth throughout 2012,” says Arnold Cobbaert, CEO of Conectys. “Our commitment to delivering high quality, multicultural outsourcing services at highly competitive price levels continues to set us apart in our various target markets. We are delighted to be making key investments to further support and drive our international expansion throughout 2013.”
Conectys is a recognised leader in multilingual and multicultural outsourcing services. Its specialised outsourcing capabilities create significant competitive differentiation and brand value for global organisations. Conectys combines talented multi-lingual teams with effective quality processes and proven technology to deliver new levels of service personalisation and profitability.
Conectys has facilities in Belgium and Romania, providing a global footprint and international scale to telecommunications, travel, hospitality, media and entertainment companies.
Conectys is ISO 9001:2008 certified and PCI DSS Compliant. It has also been ranked a Top 10 Global Multilingual Outsourcing Vendor by leading analysts.