Conectys Obtains ISO 9001:2000 Certification
Conectys awarded ISO 9001:2000 Certificate by IQNET and SRAC
June 17, 2008 - Certification underlines quality focus
Conectys, the leader in Multilingual Business Process Outsourcing and Contact Center Services, today announced that it has been awarded ISO 9001:2000 certification
Conectys' Romanian legal entity and the group's main operations facility, Conectys Serv Telecom SRL, has received ISO 9001:2000 certification. The firm was audited in March and April 2008 and then recommended for ISO certification by IQNET and SARC. Both these organisations are leading registration, testing and certification organizations. As part of the certification process, both organisations performed an independent on-site audit and worked closely with the teams at Conectys to determine and verify standards compliance.
This certification is another demonstration of how Conectys meets international market standards and requirements in all the industries served.
With clients across many regulated industries, including Healthcare, Financial, and High Tech, Conectys must adhere to thorough processes and procedures for quality of work as well as privacy protection of its clients' customers. ISO 9001:2000 is a model for quality assurance which has been adopted as a standard by more than 80 countries and is recognized worldwide as the comprehensive international standard that defines management systems that assure the ability to satisfy quality requirements, enhance customer satisfaction, and meet applicable regulatory standards.
Conectys uses a defined project management process and insists on documented quality assurance procedures. Therefore, it was a natural an obvious decision for Conectys to certify these processes to international quality standards. ISO 9001:2000 certification gives Conectys' global clients and partners additional assurances of commitment to quality.
Conectys is the leading provider of Multilingual Fraud Detections Services, Call Center Services, Business Process Outsourcing and Document Processing Services. Conectys combines multilingual people skills with leading edge software tools with proven processes. We deliver results at competitive cost levels.