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Multilingual Outsourcing Services in over 20 Languages written and spoken
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Live 24/7 Services Make your business run non-stop
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Proud to be a Datamonitor  Top 10 Global Multilingual Outsourcing Vendor
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Services Call Center Services Virtual Assistant

Virtual Assistant

Virtual Assistant Services

Virtual Assistant is our hugely popular live call answering service. It is the perfect solution for companies of all sizes who want to have a professional live switchboard service in multiple languages.

Virtual Assistant is:

  • A live team of multilingual professionals who
    • Handle your incoming calls according to your brand and corporate guidelines
    • Qualify your calls (is it for sales, marketing, operations, logistics, legal, HR, etc...)
      • Transfer, announce (attended transfer) your calls to the correct extensions, mobile numbers, according to your directory and / or
      • Send an email to the right person or department with the caller details and / or
      • Send an SMS to the right person or department with the caller detail
      • Document the call in your call log portal (coming soon)

    Conectys' Virtual Assistant is available in over 20 languages. You can choose local  or toll free or premium rate numbers in over 50 countries and 4000+ cities on all 5 continents. Optionally, we can also activate fax functionality on your numbers, allowing you to receive faxes on local numbers across the world delivered to your email (fax2email).

    Virtual Assistant live answering services are available as different packages:

    • 9 AM to 5 PM weekdays
    • 8 AM to 8 PM weekdays
    • 24 / 7

    Packages start as low as 49€, 69$ US, 39£ UK per month per language, with one local number rent fee included.

    Testimonials

    Mark, Director, Worldwide Market Research Company

    "I am very impressed with the project management at Conectys. They have exceeded our expectations when it comes to flexibility and project management (anticipating any issues and offering solutions). The project team is very responsive and willing to learn. We have reached out to tight deadlines from our clients."

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    Ken, President and CEO, Provider of Patient Contact Services to the Healthcare Industry

    "In a very short period of time, Conectys has engaged to truly understand our industry and our business model. Considering that we are a very small portion of their current business, they always treat us like we are the most important partner they have. They are responsive, respectful, transparent and just great people to work with...

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    Chris, Operations Director, Internet Service provider for the Hospitality Industry

    "Conectys is an excellent partner, especially given our own rapid development and growth as a business."

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    Carl, Head of Operations, Global Legal Entity Data Management Industry

    "We need thought leaders that are able to see our company objectives as theirs and to provide suggestions and solutions that add value. We need a partner that overcomes the inherent paradigm of reducing overall cost of our business and can be a successful growing vendor at the same time. Conectys has helped our company to improve efficiency by more than 30% ...

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    Gaby, Senior Vice President and Managing Director, Loyalty Card Program in the Hospitality Industry

    "Conectys’ attention to detail, professionalism, use of latest technology, focus on training and processes were among the main reasons we selected them in 2008 and they have lived up to and even exceeded our expectations. They are ready and willing to grow with us and are a great cultural fit with our own team members."

    Read more testimonials

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