Conectys signs Multiyear Technical Helpdesk contract with innovative GPS software vendor

September 01, 2006 - Conectys, the leader in Multilingual Business Process Outsourcing and Contact Center Services, today announced it was awarded a multilingual technical support contract in the High Tech industry sector


Conectys today announced the signing of a Multi Year High Tech Industry Outsourcing contract for the provision of multilingual Technical Helpdesk services with one of the leading mapping, direction and GPS navigation services providers.

Conectys’ services are provided through an innovative combination of Conectys’ Multilingual Shared Services platform and dedicated multilingual support engineers in order to achieve maximum service availability and product knowledge.

Conectys was awarded the contract after a thorough testing of multiple possible service providers and was selected mainly due the flexibility shown in configuring the ideal solution for the customer. Other factors in Conectys’ favour were Conectys’ proven track record in supporting High Tech industry players in both B2B and B2C support scenarios and the ability to offer current and future services in a wide range of languages and at exceptional value for money.

The Service starts in two languages (Italian and English) and will be expanded over the duration of the contract to all major European languages. This agreement strongly establishes Conectys as an expert in the High Tech Technical Support services industry.

About Conectys
Conectys is the leading provider of Multilingual Business Process Outsourcing, Knowledge Process Outsourcing, Contact Center, Document Processing and Call Center services. The company is based in strategically selected Eastern and Western European locations. Conectys blends dedicated near-shore and onshore multilingual staffing with operational excellence and state of the art technology. Conectys covers more than 95% of the European language needs from its near-shore locations, resulting in impressive value for Conectys' customers.
Additional information about Conectys can be found on http://www.conectys.com.
NOTE TO EDITORS:
If you would like additional information on the Conectys Group and its services, please view the Conectys Media section on www.conectys.com. Conectys and the Conectys logo are trademarks or registered trademarks of Arcoman BVBA and/or Conectys Serv Telecom SRL. Additional company and product names may be trademarks or registered trademarks of the individual companies and are respectfully acknowledged.
Conectys Press Releases