Health Care & Pharmaceutical

The Healthcare and Pharmaceutical industries are facing a growing pressure from government and insurers to keep healthcare and drug costs under control. The regulatory framework, especially in the Pharmaceutical industry, is becoming more stringent. At the same time, the ‘demographics of the populations in the western world are driving demand for Health Care and Pharmaceutical innovation.

Conectys has specific experience in Clinical Trial patient recruiting, Customer Service and Technical Support for medical equipment and Support for online sales of medical devices.

Specifically, Conectys offers the following services:

Level 1 and Level 2 Customer Support Outsourcing
Level 1 and Level 2 Technical Support Outsourcing
24/7 Network Operations Center
Clinical Trial Patient Screening and Recruiting
Patient Support
Market Research
Billing, Debt Collection
Front Desk Switchboard Services

Health Care & Pharmaceutical Industry Case Study

Testimonials

Mark, Director, Worldwide Market Research Company

"I am very impressed with the project management at Conectys. They have exceeded our expectations when it comes to flexibility and project management (anticipating any issues and offering solutions). The project team is very responsive and willing to learn. We have reached out to tight deadlines from our clients."

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Ken, President and CEO, Provider of Patient Contact Services to the Healthcare Industry

"In a very short period of time, Conectys has engaged to truly understand our industry and our business model. Considering that we are a very small portion of their current business, they always treat us like we are the most important partner they have. They are responsive, respectful, transparent and just great people to work with...

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Chris, Operations Director, Internet Service provider for the Hospitality Industry

"Conectys is an excellent partner, especially given our own rapid development and growth as a business."

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Carl, Head of Operations, Global Legal Entity Data Management Industry

"We need thought leaders that are able to see our company objectives as theirs and to provide suggestions and solutions that add value. We need a partner that overcomes the inherent paradigm of reducing overall cost of our business and can be a successful growing vendor at the same time. Conectys has helped our company to improve efficiency by more than 30% ...

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Gaby, Senior Vice President and Managing Director, Loyalty Card Program in the Hospitality Industry

"Conectys’ attention to detail, professionalism, use of latest technology, focus on training and processes were among the main reasons we selected them in 2008 and they have lived up to and even exceeded our expectations. They are ready and willing to grow with us and are a great cultural fit with our own team members."

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Health Care & Pharmaceutical

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