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Multilingual Outsourcing Services in over 20 Languages written and spoken
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Live 24/7 Services Make your business run non-stop
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Quality by Design ISO 9001:2008 Certified
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Secure PCI Compliant     Service delivery
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Real-time Online  Reporting Confidence and transparency
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Proud to be a Datamonitor  Top 10 Global Multilingual Outsourcing Vendor
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Company Press Releases

New Product Launch – Virtual Assistant

New Product Launch – Virtual Assistant


June 2010, Conectys launches a new product: Conectys has made public today, the addition of a new service to its portfolio. Virtual Assistant is a standardised, pure ‘catch and dispatch’ solution with the possibility to do live transfer of calls.   

The service is available in 20 languages, 24 / 7 and is tailored to all type of organization aiming to have a multilingual professional live switchboard service.

Customers can choose local, toll free or premium rate numbers in 50 countries and 4000+ cities on all 5 continents. Optionally, Conectys can also activate fax functionality on customers’ numbers, allowing them to receive emails and faxes on local numbers across the world.

About Conectys

Conectys is the leading provider of Multilingual Fraud Detections Services, Call Center Services, Business Process Outsourcing and Document Processing Services. Conectys combines multilingual people skills with leading edge software tools with proven processes. We deliver results at competitive cost levels. Additional information about Conectys can be found on http://www.conectys.com. Additional information about Conectys’ Fraud Detection Services can be found at http://www.fraudbreaker.com

NOTE TO EDITORS:
If you would like additional information on the Conectys Group and its services, please view the Conectys Media section on www.conectys.com or www.fraudbreaker.com. Conectys, FraudBreaker and the Conectys and FraudBreaker logos are trademarks or registered trademarks of Arcoman BVBA and/or Conectys Serv Telecom SRL. Additional company and product names may be trademarks or registered trademarks of the individual companies and are respectfully acknowledged.

Testimonials

Mark, Director, Worldwide Market Research Company

"I am very impressed with the project management at Conectys. They have exceeded our expectations when it comes to flexibility and project management (anticipating any issues and offering solutions). The project team is very responsive and willing to learn. We have reached out to tight deadlines from our clients."

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Ken, President and CEO, Provider of Patient Contact Services to the Healthcare Industry

"In a very short period of time, Conectys has engaged to truly understand our industry and our business model. Considering that we are a very small portion of their current business, they always treat us like we are the most important partner they have. They are responsive, respectful, transparent and just great people to work with...

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Chris, Operations Director, Internet Service provider for the Hospitality Industry

"Conectys is an excellent partner, especially given our own rapid development and growth as a business."

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Carl, Head of Operations, Global Legal Entity Data Management Industry

"We need thought leaders that are able to see our company objectives as theirs and to provide suggestions and solutions that add value. We need a partner that overcomes the inherent paradigm of reducing overall cost of our business and can be a successful growing vendor at the same time. Conectys has helped our company to improve efficiency by more than 30% ...

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Gaby, Senior Vice President and Managing Director, Loyalty Card Program in the Hospitality Industry

"Conectys’ attention to detail, professionalism, use of latest technology, focus on training and processes were among the main reasons we selected them in 2008 and they have lived up to and even exceeded our expectations. They are ready and willing to grow with us and are a great cultural fit with our own team members."

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