




Press Releases
Contract renewed for another 3 year period
June 10, 2008 - Contract renewed, size of operations increased
Conectys extends Outsourcing agreement with leading European Credit Card Issuer
Conectys today announced the renewal of a contract with one of its largest customers in the financial industry sector. The contract has been extended for a duration of 3 additional years and will most likely see significant expansion throughout this period, both in size, geographic and linguistic coverage and in types of services offered. All the services are delivered from a 'sterile' environment located in Conectys' main operations facility. This highly secured operational centre is completely isolated from external risk factors through a combination of IT security measures, physical security measures and personnel security measures. From this centre, Conectys processes Credit Card balance inquiries, monthly invoice statement queries, applications for new Credit Cards, card blocking requests, fraud detection and prevention services, Credit Card PIN code resets, insurance policy requests, document processing services and other general types of Credit Card related queries, all on a 24/7 basis.
About Conectys
Conectys is the leading provider of Multilingual Fraud Detections Services, Call Center Services, Business Process Outsourcing and Document Processing Services. Conectys combines multilingual people skills with leading edge software tools with proven processes. We deliver results at competitive cost levels. Additional information about Conectys can be found on http://www.conectys.com. Additional information about Conectys’ Fraud Detection Services can be found at http://www.fraudbreaker.com
NOTE TO EDITORS:
If you would like additional information on the Conectys Group and its services, please view the Conectys Media section on www.conectys.com or www.fraudbreaker.com. Conectys, FraudBreaker and the Conectys and FraudBreaker logos are trademarks or registered trademarks of Arcoman BVBA and/or Conectys Serv Telecom SRL. Additional company and product names may be trademarks or registered trademarks of the individual companies and are respectfully acknowledged.
"I am very impressed with the project management at Conectys. They have exceeded our expectations when it comes to flexibility and project management (anticipating any issues and offering solutions). The project team is very responsive and willing to learn. We have reached out to tight deadlines from our clients."
"In a very short period of time, Conectys has engaged to truly understand our industry and our business model. Considering that we are a very small portion of their current business, they always treat us like we are the most important partner they have. They are responsive, respectful, transparent and just great people to work with...
"Conectys is an excellent partner, especially given our own rapid development and growth as a business."
"We need thought leaders that are able to see our company objectives as theirs and to provide suggestions and solutions that add value. We need a partner that overcomes the inherent paradigm of reducing overall cost of our business and can be a successful growing vendor at the same time. Conectys has helped our company to improve efficiency by more than 30% ...
"Conectys’ attention to detail, professionalism, use of latest technology, focus on training and processes were among the main reasons we selected them in 2008 and they have lived up to and even exceeded our expectations. They are ready and willing to grow with us and are a great cultural fit with our own team members."
Belgium
Gebroeders
Vandeveldestraat 68
9000 Gent
Romania
1 Preciziei
062202 Bucharest
Our mission is to make our customers successful by offering innovative combinations of talented multilingual people backed by proven processes and technologies at exceptional value for money.
We succeed through our customer’s success.